OMG! Not Another Acronym! Business—and especially information technology—is awash with acronyms and terms that can leave you scratching your head. What does that mean? Do we have one of those? Do we need one of those? If we do, how have we been getting by without it? If you hear any of these questions in […]
Leading Life Insurer Selects Cincom Eloquence to Help Streamline Communications Processes
Cincom Eloquence to Help Full-Service Broker Deliver a Better Policyholder Experience through Better Communications
Cincom Eloquence to Help Leading Mutual Insurer Enhance Its Policyholder and Agent Experience through Improved Communications
How you communicate is a key ingredient in the formula for ensuring customer loyalty. Recent research shows there is a way to map a path to success.
Gartner calls Cincom a “niche” fit in Customer Communications Management (CCM). What could that mean for your business prospects?
Cincom Eloquence to Help Midwest’s Largest Medical Professional Liability Insurer Deliver a Superior Customer Experience through Improved Communications LAS VEGAS, NV — June 8, 2015 — Cincom Systems, a worldwide software provider, announced today at the 2015 IASA Annual Educational Conference and Business Show, that MMIC (www.mmicgroup.com), the largest policyholder-owned medical liability insurance company in […]
Each month, we will be featuring an “Ask the SMA Expert” article from Strategy Meets Action. This month’s featured question is answered below by Mark Breading, SMA Partner. Q: When looking for a new CCM application which should we prioritize usability (ease of use) or integration with core applications? This is a difficult question, since […]
The answer might surprise you. Evolving the customer experience to provide better solutions for insurers has already been a critical discussion this year. Insurers must adapt to policyholders’ and agents’ expectations for a more speedy, multichannel experience. This need has given rise to greater innovations and advancements in producing structured document communications in high-volume batch […]
source: thinkstock / iStock / Krasimira Nevenova There’s a great amount of information on the web regarding insurance technology as it relates to the customer experience. Here are some of the articles Cincom Eloquence staff recommend regarding insurance technology. 5 Things to Know About Big Data, Marketing, and Insurance Technology An excellent article detailing the […]