Customer Communications Management

MMIC Selects Cincom’s Customer Communications Software

Communications Software

Cincom Eloquence to Help Midwest’s Largest Medical Professional Liability Insurer Deliver a Superior Customer Experience through Improved Communications LAS VEGAS, NV — June 8, 2015 — Cincom Systems, a worldwide software provider, announced today at the 2015 IASA Annual Educational Conference and Business Show, that MMIC (www.mmicgroup.com), the largest policyholder-owned medical liability insurance company in […]

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SOA vs. Cloud-Based Services: Which is Evolving the Customer Experience?

Cloud-Based Services

The answer might surprise you. Evolving the customer experience to provide better solutions for insurers has already been a critical discussion this year. Insurers must adapt to policyholders’ and agents’ expectations for a more speedy, multichannel experience. This need has given rise to greater innovations and advancements in producing structured document communications in high-volume batch […]

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