Batch & On-Demand Document Generation Software

Q: Can batch and on-demand document generation run simultaneously?

Yes. Cincom Eloquence’s unified engine allows both processes to operate in parallel, ensuring you can manage real-time customer interactions while executing scheduled bulk communications without delay.

Q: How does Eloquence maintain consistency across large-scale document runs?

Templates and business rules are centrally managed, so every generated document, whether on-demand or in batch, uses the same approved logic, design, and content for guaranteed consistency.

Q: How scalable is Eloquence for organizations with growing document volumes?

The platform’s architecture is built to scale effortlessly, handling large batch runs and increasing output demands without compromising performance or system stability.

Scale Communications with Precision and Speed

Power every interaction with document generation software that scales, whether it’s thousands at once or one at a time. Cincom Eloquence delivers high-volume batches and real-time requests without compromising accuracy, consistency, or control.

Document Generation That Adapts to How Your Team Works

As automated document-generation software, Cincom Eloquence puts control in the hands of business users, enabling teams to generate documents in real time or at scale without IT bottlenecks. Whether it’s a claims letter triggered by customer action or policy updates sent to thousands of customers, your teams can respond with speed, accuracy, and consistency.

It supports both:

On-Demand Document Generation: Create personalized documents instantly in response to customer interactions, ideal for confirmations, service updates, and more.
Batch Processing: Automate high-volume outputs like statements or renewals, ensuring timely, compliant communication at scale.

A 20x boost in document output annually without compromising brand control or regulatory compliance.

Without Cincom Eloquence	With Cincom Eloquence
Separate systems for batch and on-demand outputs	Unified engine for both batch and on-demand generation
Generic, one-size-fits-all content	Personalized content driven by real customer and policy data
Manual scheduling and script-based triggers	Event-driven automation and time-based scheduling
Locked into a single, fixed output format	Multi-format output (PDF, Word, HTML) ready for any channel
Long wait times for individual document requests	Instant generation for every on-demand request

High-Volume or High-Stakes—We’ve Got You Covered

Update Documents Without the IT Queue

Cincom Eloquence puts document control in business users’ hands, not IT’s. Update letters, add disclosures, or run batch document generation without filing a ticket. IT stays in charge of standards, security, and compliance, without becoming the bottleneck for every request.

Works With the Tech Stack You Already Have

Unify customer data from your existing and homegrown CRM systems, including IBMi AS400 environments, and connect to your current archive infrastructure through one platform without costly replacements or new integration challenges.

Scale Without the Chaos

Whether it’s 1 or 100,000 documents, generate communications at scale without sacrificing control or speed. As a document generation solution, Cincom Eloquence handles both low- and high-volume output without adding operational burden.

Cut Costs, Not Corners

CCM document automation digitizes high-volume workflows and reduces dependency on manual labor, so you minimize errors and rework while lowering costs and maintaining quality and compliance.

From Print to Digital on Your Schedule

Move from bulky physical documents to streamlined digital formats and modernize operations, accelerating the turnaround time while delivering documents via the customer’s preferred channels.

Compliance at Every Step

With pre-set rules and approval flows, ensure every document meets business, legal, and jurisdictional requirements without separate updates to chase or version mismatches to track.

Turn Document Generation into a Competitive Advantage

Explore practical strategies for modernizing document creation, supporting customer-facing teams, and delivering personalized communications faster.

Who Is This Feature Built For?

Claims & Servicing Manager

On-demand document generation lets you send personalized claim letters or loan servicing notices instantly or schedule bulk updates for open cases, reducing resolution times and errors without relying on IT.

Underwriters

Create quotes, coverage updates, endorsements, or loan terms on demand. Run batch document generation across similar risk profiles to stay fast and efficient.

Billing & Account Administrators

Send billing notices and account documents automatically at scale while keeping the flexibility to make instant customer-specific updates.

Compliance Officers

Ensure every document, both batch and on-demand, complies with jurisdictional rules and approved language to reduce regulatory risk and audit exposure.

Operations Manager

Give teams direct access to automated document generation software, both at scale and on demand, removing delays caused by IT dependency or manual processes.

Customer Communications Manager

Deliver consistent, personalized communications across channels, whether triggered in real time or scheduled in bulk for renewals, reminders, or account updates.

Trusted Across Insurance and Financial Services

Life Insurance

Generate policy issuance documents, beneficiary updates, and claims correspondence accurately and on time. Eloquence handles state-specific compliance variations and high-volume renewal cycles without adding strain on your IT team.
Explore Life Insurance CCM

Health Insurance

Produce EOBs, ACA-driven notices, and member communications that meet HIPAA and CMS requirements at scale. Cincom Eloquence's document generation solutions keep every mailing accurate, timely, and audit-ready, even during peak enrollment periods.
Explore Health Insurance CCM

Property & Casualty Insurance

Handle claims correspondence, renewal notices, and catastrophe exception alerts with the same speed whether you're sending one letter or a hundred thousand. Batch document generation keeps state filing and disclosure requirements consistent across every policy type.
Explore P&C Insurance CCM

Credit Union and Community Banking

Send member statements, loan notices, and TILA/Reg Z disclosures automatically, while staying ready for NCUA exams. On-demand document generation lets your team respond to member requests instantly, without waiting on IT.
Explore CCM for Credit Union & Community Banking

Wealth Management

Generate account statements, suitability disclosures, and onboarding documents that meet FINRA and SEC requirements. Eloquence keeps client communications personalized and compliant, even as your book of business grows.
Explore CCM for Wealth Management

Mortgage & Lending

Produce loan disclosures, servicing notices, and closing documents that meet TILA and RESPA requirements without manual rework. Eloquence scales from a single closing package to thousands of servicing notices in one run.
Explore CCM for Mortgage and Lending

Transform How You Create and Deliver Customer Communications

Frequently Asked Questions about Cincom Eloquence

1. Can batch and on-demand document generation run simultaneously?

Yes. Cincom Eloquence’s unified engine allows on-demand document generation and scheduled batch runs to operate in parallel, so you can manage real-time customer interactions while executing bulk communications without delay.

2. How does Eloquence maintain consistency across large-scale document runs?

Templates and business rules are centrally managed within Eloquence’s CCM document automation engine, so every document generated, whether on-demand or in batch, uses the same approved logic, design, and content for consistent results every time.

3. What formats and delivery channels does Eloquence support?

Eloquence supports multiple output formats such as PDF, Word, and HTML and can deliver documents through print, email, portals, or integrated digital platforms based on customer preferences.

4. Is there visibility into document generation activities for auditing purposes?

Yes. Eloquence includes detailed version tracking and audit-ready logs that record every document’s generation, approval, and distribution history for full traceability.

5. How scalable is Eloquence for organizations with growing document volumes?

As document generation software, Eloquence’s architecture is built to scale, handling large batch runs and increasing output demands without compromising performance or system stability.

6. What are some highly-rated automated document generation software options?

When evaluating document generation solutions, look for a platform that handles both batch and on-demand work, connects to the systems you already run, and keeps every document compliant by default. Cincom Eloquence is built around exactly that, supporting regulated communications for insurance and financial services without forcing a trade-off between speed and control.

7. How do I centralize templates and automate batch and on-demand document generation?

Centralize every template in one shared library, then apply consistent business rules across both real-time requests and scheduled runs. This lets you manage batch document generation and on-demand requests from the same set of templates, without duplicating work or maintaining separate systems.