CCM for Property Casualty Insurance

Boost Claims Precision and Engagement with Seamless Communication

Cincom Eloquence empowers Property & Casualty insurers to enhance customer experience, drive claims accuracy, and significantly reduce disputes, costs, and loss adjustment expenses.

Elevate Your Customer Experience

Cincom Eloquence streamlines your communication workflows, improving customer engagement and satisfaction.

Operational Efficiency

Reduce paper distribution costs, improve the data entry process, and speed up policy issuance while improving operational efficiency.

Personalized, Professional Documents

Create consistent, tailored documents that meet your client’s needs and are always up-to-date and compliant with industry standards.

Integrate, Secure Management

Store, retrieve, and track documents while ensuring data security. And leverage robust version control and management reporting.

It’s Time to Break Free from Conventional Communication

Personalized communication fails across channels.

Manual processes slow claims and raise costs.

Limited automation reduces productivity in claims processing.

High IT dependency restricts agility and scalability.

Compliance issues cause communication errors.

Lack of real-time, two-way communication from FNOL to settlement.

Simplify. Personalize. Accelerate.

Supports Open Standards

With Straight-thru-Processing [STP], our solution empowers you to synchronize paper and electronic presentations, enabling real-time processing and self-service applications for claimants and policyholders.

Embedded Rules Logic for Error-Free Content

Leverage embedded rules logic and real-time data integration to ensure all communications are error-free and meet compliant requirements.

Efficient Document Management

Our CCM platform supports both system-generated and scanned documents, enabling easy storage, retrieval, and organization for more efficient filings.

Facilitates Easy Integration 

Our Service-Oriented Architecture [SOA] ensures seamless integration with your existing insurance claims processing software, simplifying deployment across the enterprise network.

Real-Time Document Generation

Automate real-time, interactive insurance document creation that speeds time-to-market, allowing you to respond to your claimants and policyholders swiftly as per their requirements.

Are You Trapped in "Build vs. Buy"? Think Beyond Implementation Costs

Don’t let short-term thinking cost you. Discover essential insights into five critical decision areas that insurers often overlook – ensuring you make the best choice for long-term success. 

Simplifying Workflows and Accelerating Time-to-Market with Cincom Eloquence

“One of the biggest advantages we’ve found in Eloquence is the ability to create our own variables and define our own workflows that support our unique way of doing business while ensuring we remain compliant. The system contains smart logic that we can control without requiring time from a programmer.”
— Technical Analyst

Drive Impact with Cincom Eloquence: Your Intelligent Communication Solutions

Frequently Asked Questions About Cincom Eloquence For Property and Casualty Insurance

1. How does Cincom Eloquence improve the claims process for property & casualty insurers?

Cincom Eloquence streamlines communication workflows, reduces manual steps, and enables straight-through processing (STP). This helps insurers speed up claims handling, reduce disputes, and improve customer satisfaction from FNOL to settlement.

2. Can Cincom Eloquence help reduce costs in claims and policy management?

Yes. By automating document creation, reducing paper distribution, and improving data accuracy, Eloquence minimizes loss adjustment expenses and operational costs while accelerating policy issuance.

3. How does the solution support compliance and regulatory requirements?

Eloquence ensures all documents are consistent, up-to-date, and aligned with industry regulations. Built-in version control and secure document management help insurers stay audit-ready and avoid compliance errors.

4. Does Cincom Eloquence integrate with existing insurance systems?

Absolutely. Eloquence supports open standards and integrates seamlessly with core insurance platforms, enabling straight-through processing and real-time communication without heavy IT dependency.

5. What benefits will policyholders and claimants experience directly?

Policyholders benefit from personalized, professional, and timely communications across channels. They gain faster claim resolutions, self-service capabilities, and clearer information—all of which improve engagement and trust.