CCM for Property Casualty Insurance
Boost Claims Precision and Engagement with Seamless Communication
Cincom Eloquence empowers Property & Casualty insurers to enhance customer experience, drive claims accuracy, and significantly reduce disputes, costs, and loss adjustment expenses.
Elevate Your Customer Experience

Operational Efficiency
Reduce paper distribution costs, improve the data entry process, and speed up policy issuance while improving operational efficiency.
Personalized, Professional Documents
Create consistent, tailored documents that meet your client’s needs and are always up-to-date and compliant with industry standards.


Integrate, Secure Management
Store, retrieve, and track documents while ensuring data security. And leverage robust version control and management reporting.
It’s Time to Break Free from Conventional Communication
Personalized communication fails across channels.
Manual processes slow claims and raise costs.
Limited automation reduces productivity in claims processing.
High IT dependency restricts agility and scalability.
Compliance issues cause communication errors.
Lack of real-time, two-way communication from FNOL to settlement.
Accelerate Custom-Built Vehicle Sales with Cincom Eloquence
Supports Open Standards
With Straight-thru-Processing [STP], our solution empowers you to synchronize paper and electronic presentations, enabling real-time processing and self-service applications for claimants and policyholders.

Embedded Rules Logic for Error-Free Content
Leverage embedded rules logic and real-time data integration to ensure all communications are error-free and meet compliant requirements.

Efficient Document Management
Our CCM platform supports both system-generated and scanned documents, enabling easy storage, retrieval, and organization for more efficient filings.

Facilitates Easy Integration
Our Service-Oriented Architecture [SOA] ensures seamless integration with your existing insurance claims processing software, simplifying deployment across the enterprise network.

Real-Time Document Generation
Automate real-time, interactive insurance document creation that speeds time-to-market, allowing you to respond to your claimants and policyholders swiftly as per their requirements.

Are You Trapped in "Build vs. Buy"? Think Beyond Implementation Costs
Don’t let short-term thinking cost you. Discover essential insights into five critical decision areas that insurers often overlook – ensuring you make the best choice for long-term success.
Simplifying Workflows and Accelerating Time-to-Market with Cincom Eloquence

“One of the biggest advantages we’ve found in Eloquence is the ability to create our own variables and define our own workflows that support our unique way of doing business while ensuring we remain compliant. The system contains smart logic that we can control without requiring time from a programmer.”
— Technical Analyst