Cincom

CCM for Life Insurance

Empower Policyholders with Clear, Tailored Communication

With Cincom Eloquence, streamline your insurance communications by delivering clear, personalized messaging across preferred channels today—and seamlessly adapting as new ones emerge. 

Enhance your Policyholder Experience

Cincom Eloquence simplifies communication workflows to strengthen policyholder engagement.

CCM

Focus Shift

Life insurers are now shifting focus from top producers and embracing the needs of younger and third-party channels. 

Self-Service Expansion

Robust and self-service portals are required for future generations to manage their insurance as they do banking.

Verified
Communication

Real-Time Consolidation

Real-time requirements of policyholders drive consolidation in policy administration.

 

It’s Time to Break Free from Conventional Communication

Disjointed channels create inconsistent messaging.

Lack of personalization results in generic communication.

Compliance risks cause policy management errors.

Slow responses lead to customer dissatisfaction.

Outdated systems drive up operational costs.

Adapting to new channels limits the omni-channel experience.

Simplify. Personalize. Accelerate.

Facilitates Easy Integration 

Our Service-Oriented Architecture [SOA] ensures seamless integration with your existing policy management infrastructure, simplifying deployment across the enterprise network.

Facilitates Easy Integration 

Supports Open Standards

With Straight-thru-Processing [STP], our CCM solution empowers you to synchronize paper and electronic presentations, enabling real-time processing and self-service applications for policyholders.   

Supports Open Standards

Real-Time Document Generation

Automate real-time, interactive insurance document creation that speeds time-to-market, allowing you to respond to your policyholders swiftly as per their requirements.  

Real-Time Document Generation

Easy-to-Use for All

Cincom Eloquence empowers your customer-facing teams with tools to improve and accelerate communication and service delivery – with minimal IT support.  

Easy-to-Use for All

Single Source Solution

With Cincom Eloquence, you can manage batch and interactive document generation on a single platform, reducing operational costs and increasing efficiency.   

Single Source Solution

Avoid Costly Mistakes with Five Critical Insights Insurers Often Overlook

Don’t let short-term thinking cost you. Discover essential insights into five critical decision areas that insurers often overlook – ensuring you make the best choice for long-term success. 

Cincom Eloquence Helps Workers' Compensation Insurer Slash Template Time from 60 Hours to 8, Boosting Compliance and Productivity

insurance-case-study-montana-state-fund

“Our business users are pretty excited about being able to go in and handle language changes on their own. This is a testament to the ease of use of Cincom Eloquence.”
– Sam Heigh, Director of Insurance Applications,
Montana State Fund 

Drive Impact with Cincom Eloquence: Your Intelligent Communication Solutions