Cincom Systems announces a strategic partnership with Sapiens International Corporation, a leading global provider of software solutions for the insurance industry. The partnership will simplify customer communications for Sapiens customers through the Cincom Eloquence® platform.
Cincom Systems, a global organization devoted to business success through process automation, is pleased to announce a strategic partnership with Sapiens International Corporation, a leading global provider of software solutions for the insurance industry. This collaboration is designed to empower Sapiens customers with more efficient and effective ways to manage customer communications through the Cincom Eloquence® platform. By leveraging Eloquence’s advanced automation capabilities, insurers can deliver automated insurance correspondence that is timely, accurate, and personalized, enhancing policyholder engagement, streamlining operations, and ensuring compliance throughout the insurance lifecycle.
Eloquence will also play a pivotal role in elevating the customer experience within the Sapiens CoreSuite offering. With its extensive library of APIs and robust exit facilities, Eloquence enables seamless Sapiens insurance software integration, allowing insurers to deliver relevant, personalized communications at every stage of the policyholder journey. This integration not only simplifies correspondence processes but also helps businesses operate more efficiently, reduce costs, and maintain consistent brand messaging.
“We are thrilled to partner with Sapiens International Corporation,” said Brian Bish, Managing Director, Eloquence North America. “Together, Cincom and Sapiens will help simplify the correspondence process for users of Sapiens CoreSuite, leading to better customer experience, improved compliance, and brand consistency.”
Sapiens International Corporation empowers the financial sector, with a focus on insurance, to accelerate digital transformation and drive innovation and agility. With over 40 years of industry expertise, Sapiens’ cloud-based SaaS insurance platform delivers pre-integrated, low-code capabilities across core, data, and digital domains, enabling customers to streamline operations, enhance efficiency, and modernize their insurance processes.
“Partnering with Cincom enables our customers to leverage cutting-edge software solutions that can help them stay ahead of the curve,” said Amanda Ingram, Sapiens Proposition & Ecosystem Manager. “The Cincom and Sapiens partnership will provide simplified and streamlined correspondence processes, which can help businesses operate more efficiently, reduce costs, improve accuracy, and provide a better customer experience.”
This partnership underscores Cincom and Sapiens’ shared commitment to transforming customer communications management for insurers. By combining the power of the Cincom Eloquence platform with Sapiens’ industry-leading solutions, the collaboration delivers streamlined, efficient, and personalized correspondence, helping insurers enhance engagement, reduce costs, and drive operational excellence. The Cincom Eloquence and Sapiens partnership marks a significant step forward in modernizing insurance communications for the digital age.
About Cincom Eloquence
Cincom Eloquence is a leading Customer Communication Management (CCM) solution that helps organizations streamline and personalize customer interactions across all channels. Trusted by global leaders, it simplifies complex document processes to reduce costs, speed time-to-market, and boost retention. With seamless integration, minimal IT support, and flexible cloud or on-premise deployment, Cincom Eloquence empowers businesses to drive revenue, ensure compliance, and deliver impactful communications at scale.
To learn more about Cincom Eloquence, visit this page:
Customer Communication Management – CCM Software | Cincom
