Customer Communications Management for Health Insurers

Cincom Eloquence® can help you deliver a better member experience by streamlining business-critical member communications processes across your entire enterprise—as well as minimize compliance risks and reduce operating costs along the way.

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Cincom Eloquence®: Helping Health Insurers Deliver a Better Member Experience

Easy to Use

Cincom's customer-centric culture builds trust and makes doing business easy.

Easy to Integrate

Cincom Eloquence is tailored for departments, but comprehensive for the enterprise.

Control Costs

Cincom Eloquence delivers a lower total cost of acquisition and ownership.

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Customer Communications Management for Health Insurers

Solutions for the Entire Organization

Cincom Eloquence provides the tools your care managers need to customize communications to each member’s unique situation. Cincom Eloquence combines easy data acquisition from your core administration applications and databases with a powerful rules engine to deliver deeper personalization of content in your communications.

Cincom Eloquence provides the tools your organization needs to customize communications to each member’s unique situation. Cincom Eloquence combines easy data acquisition from your core administration applications and databases with a powerful rules engine to deliver deeper personalization of content in your communications. And, better member communications leads to healthier outcomes.

Cincom Eloquence was built with your member-facing resources in mind. Either embedded within your applications or through a standard Internet browser, Cincom Eloquence makes it easy to build communications that can be delivered to your customers via print, e-mail, fax or over the Web. In other words, it allows you to get information to your members in the ways they prefer to receive it.

Cincom Eloquence provides the tools you need to streamline correspondence processes and deliver a highly personalized claims experience. By helping representatives quickly and easily assemble, design, generate and deliver personalized claims correspondence “on the fly” while simultaneously interacting with claimants over the phone, Eloquence allows your claims organization to process claims faster and with fewer errors.

Cincom Eloquence helps simplify your IT infrastructure through a single, comprehensive solution for batch automation and interactive communication generation. Architected using open standards and a “compiled-XML” core, Cincom Eloquence ensures that your communication applications are deployed on field-proven platforms that are found in most enterprise infrastructures.