Cincom

Streamlined Document Management System Enhances Molina Healthcare’s Operations and Supports Managed Care Expansion

Cincom Delivers Scalable Document Solution to Support Molina Healthcare's Managed Care Growth

As Molina Healthcare, a leading provider of Medicaid and Medicare services, rapidly expanded its managed care operations across the U.S., the need for a more efficient document management system became critical.

The company faced mounting challenges related to the increased volume and complexity of communications.

Cincom Eloquence offered the scalability and flexibility Molina needed to streamline document generation, simplify template management, and ensure seamless delivery of critical documents.

 

Result in Focus
  • 20x increase in documents generated annually
  • 200 active letter templates in use

What You’ll Learn:

How document generation speed was reduced to significantly improve turnaround times and performance.

The impact of integrating Cincom Eloquence into the enterprise-wide service layer, enabling seamless use across departments.

How scalable solutions supported growth while maintaining compliance.

The advantages of customizable templates ensured that state-specific requirements were met, and operational efficiency was optimized.

How streamlined document generation, powered by batch processing capabilities and Cincom's document management system, reduced manual effort and resource requirements.

See how Cincom Eloquence® helped Molina Healthcare enhance operations and meet future growth demands in the consumer-driven healthcare market.

Get an exclusive experience of Cincom Eloquence, which will help you personalize and automate customer interactions for faster response times. 

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