HM Insurance Group Streamlines Documents and Communication Processes
HM Insurance Group (HM), one of the leading providers of health risk solutions, was facing limitations with an outdated document system.
HM sought a modern solution to ensure secure, seamless communication that overcomes barriers to compatibility, integration between applications, and data security while maintaining document integrity.
With Cincom Eloquence, HM Health Solutions improved document generation and enhanced efficiency to meet high-volume demands with precision and reliability.
Result in Focus
- 8,500 letters produced interactively in real-time each month.
- 4,700 documents generated in a batch monthly.
- 95% improvement in document generation times.
- 17% consolidation in the template library.
What You’ll Learn:
How HM Health Solutions reduced document generation time to achieve near real-time production.
The advantages of an upgraded search interface and preview screen for speeding up document retrieval
The impact of a dedicated team optimizing the back end to support growing document needs.
Cincom’s role in providing support and training, ensuring smooth operations and fast onboarding of new users.
How automated triggers streamlined communication with the print shop, cutting down manual tasks and boosting efficiency.
Discover how improved document generation drove workflow improvement and data security across HM Health Solutions’ document processes.
