Cincom

Cincom
Schedule a Demo

Drive Transparency and
Compliance with Loan
Disclosure Automation 

Managing loan disclosures manually means juggling deadlines, data, and regulations. Cincom Eloquence automates loan disclosures to help your team deliver accurate, personalized, and regulation-ready documents on time, every time. 

See Cincom Eloquence in Action

End the Loan Disclosure Bottlenecks Before They Slow You Down 

Loan disclosure can be manually intensive and regulation heavy. A single error can lead to compliance violations. Cincom Eloquence eliminates the chances of errors and generates compliant and personalized loan disclosures automatically.

Faster Loan Disclosure TAT
Faster Loan Disclosure TAT
Cut disclosure generation time by up to 95%. What used to take hours of manual effort now happens automatically. 
Built-in Regulatory Compliance
Built-in Regulatory Compliance
Use centrally-managed templates to generate audit-ready documents that meet regulatory standards, including DCC2, TILA, GDPR, CCPA, and DORA. 
Seamless Integration 
Seamless Integration 
Cincom Eloquence integrates with loan origination software, CRMs, and other solutions to fetch accurate data related to policies, payment terms, and borrower details.
Complete Audit Trail 
Complete Audit Trail 
Audit trail and workflow comments managed by Cincom Eloquence can be kept in external system for any loan disclosure which has been manually edited by an end-user agent. All communications are automatically sent to archiving systems (ECM, EDM) with the right calculated metadata.
Multi-Channel Delivery 
Multi-Channel Delivery 
Integrated within a digital customer journey, a customer portal or generated during a face-to-face meeting with an agent, the borrower selects the channels on which to receive the loan documents (Print, Post Office delivery, Email, Customer Portal) and the signature mechanism (print or digital).

See How Cincom Eloquence
enables Loan Disclosure Automation

Know how your enterprise can replace manual loan disclosure
workflows with intelligent CCM-driven automation.
Book a Demo 

Key Features of Cincom Eloquence

Built-in Rules and<br> Conditional Logic
Built-in Rules and
Conditional Logic
Automatically apply compliance rules and conditional logic to generate accurate, regulation-ready loan disclosures.
Centralized Template Management
Centralized Template Management
Manage all document templates from a single repository. Once updated, changes are accurately reflected across all documents.
Native Microsoft <br> Word Support
Native Microsoft
Word Support
Design and edit loan disclosure documents directly through a Microsoft Word–embedded interface.
Batch and On-Demand<br> Document Generation
Batch and On-Demand
Document Generation
Generate personalized loan disclosures or high-volume batch document generations seamlessly.
Real-Time<br> Data Integration
Real-Time
Data Integration
Pull customer information, policy details, and loan data in real-time by integrating with CRM and loan management software.
Compliant Data Management
Compliant Data Management
Handle sensitive borrower information in accordance with TILA, GDPR, CCPA, and DORA requirements, ensuring compliance throughout the loan lifecycle.
Document Version Control
Document Version Control
Track every template revision with a complete version history, ensuring teams always use the approved and updated document format.
Omnichannel delivery
Omnichannel delivery
Deliver loan disclosures through borrowers preferred digital or print channels for a seamless customer experience.

Financial Services Communication Checklist:
Are You Meeting Customer Expectations
and Compliance Requirements? 

Use this banking checklist to assess your
communication framework in under 20 minutes.
Evaluate Now

Trusted by Financial Institutions Built on Accountability

finance case study

“Cincom worked with us on architecting the right solution for our unique needs throughout the process. They made sure the final system worked for us versus having us adapt to their standard offering, that demonstrated a real partner attitude.”
~ Chief Information Officer,
Everence

Read Full Case Study

Ready to Automate Your Loan
Disclosure Process? 

See how Cincom Eloquence makes loan disclosure
management faster, simpler, and fully compliant.
See Cincom Eloquence in Action

Frequently Asked Questions about Cincom Eloquence for your sales channels

1. What is CCM, and how does it help with loan disclosure automation?

Customer Communications Management (CCM) is a solution for enterprises to create, manage, and deliver high-impact communication across channels. For financial enterprises, CCM ensures that every loan disclosure generated is accurate, compliant, and personalized. 

Cincom Eloquence supports regulatory requirements, including TILA, GDPR, CCPA, DORA, MIDIF II, DCC2 and other compliances that financial institutions need to meet. Compliance rules are embedded directly into centrally managed templates. When regulations change, updates are made once and applied instantly across all products and channels. Also, Cincom Eloquence adheres to global communication compliance standards regarding archiving (PDF/A) documents accessibility (ADA, PDF/UA).

Yes. Cincom Eloquence integrates with leading Loan Origination Systems, CRMs, and core banking platforms to ensure a smooth and uninterrupted flow of data.

Cincom Eloquence connects to your existing Loan Origination System, pulls live loan data, and helps your team generate compliant and personalized documents automatically. 

Cincom Eloquence handles both on-demand (up to thousands of simultaneous users) and large-scale batch generation (up to millions page per session) of financial documents to meet business requirements effectively.