Customer Communications Management for Life Insurers

Cincom Eloquence® can help you deliver a better customer experience by streamlining business-critical communications processes across your entire enterprise—as well as minimize compliance risks and reduce operating costs along the way.

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Cincom Eloquence®: Helping Life Insurers Deliver a Better Member Experience

Easy to Use

Cincom’s customer-centric culture builds trust and makes doing business easy.

Easy to Integrate

Cincom Eloquence is tailored for departments, but comprehensive for the enterprise.

Control Costs

Cincom Eloquence delivers a lower total cost of acquisition and ownership.

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Helping Life Insurers Deliver a Better Member Experience

Solutions for the Entire Organization

Cincom Eloquence combines data from your core applications and databases with a powerful rules engine to generate error-free communications covering the entire customer lifecycle, from illustrations to policies. And, by empowering customer-facing personnel with the tools to generate communications from anywhere across the organization in real-time, you not only streamline operations, you propel your top line.

Cincom Eloquence was built with your customer-facing resources in mind. Either embedded within your applications or through a standard Internet browser, Cincom Eloquence makes it easy to build communications that can be delivered to your customers via print, e-mail, fax or over the Web. In other words, it allows you to get information to your policyholders in the ways they prefer to receive it.

Cincom Eloquence combines data from your core business applications and databases with a powerful rules engine to generate error-free proposals, quote requests, contracts and other point-of contact communications. And, by allowing personnel to generate communications from anywhere across the organization or in the field, you have the tools to really engage prospects and propel your top line.

Cincom Eloquence can help ensure compliance in every communication. With capabilities such as roles-based authorizations that limit access to communication templates, version control that ensures the right communication is being used, and audit trails that help you track all the changes to your communications, you can avoid sending non-compliant communications that may result in fines, market conduct audits, additional rework, and more importantly, customer satisfaction issues.

Cincom Eloquence helps simplify your IT infrastructure through a single, comprehensive solution for batch automation and interactive communication generation. Architected using open standards and a “compiled-XML” core, Cincom Eloquence ensures that your communication applications are deployed on field-proven platforms that are found in most enterprise infrastructures.