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Customer Communications Management for Life Insurers

A better policyholder experience starts with better communications.

Cincom Eloquence® is a customer communications management (CCM) solution that gives you the tools to design, deploy, deliver, and manage documents seamlessly—creating a better experience for your policyholders.

TRUSTED BY

HM
Montana State Fund
independent-health
optum
security-health-plan

Creating documents has never been easier.

Whether you're using Word or a legacy system, you need a solution that allows you to easily and effectively design, deploy, deliver and manage policyholder documents quickly and accurately—in turn, boosting your policyholder customer experience.

You need a CCM solution that is easy to use.

Say goodbye to manual entering of data, having to access documents in multiple applications and tedious management processes—causing you to be prone to errors and costing you in time and money.

Cincom Eloquence is user-friendly and streamlines policyholder communications processes across your entire enterprise—minimizing compliance risks, reducing operating costs and increasing your speed to market.

MTL Insurance improved average response times
by 10 minutes.

You need a CCM solution that is easy to integrate.

Right now, you're having to go to multiple applications to get what you need, you need programming expertise to create document templates and your application is inflexible to integrations—leading to slow response to template creation, an inability to ensure compliance and unmanageable template inventory.

With Cincom Eloquence, you can easily integrate with core applications to create more seamless, automated processes between departments—improving access to systems, accelerating productivity and creating a faster, more effective compliance review.

MLT Insurance reduced average template development time from
hours to minutes.

Get dynamic communications with Cincom Eloquence.

Example

We strive to lead by example.

Implementation capabilities ★★★★★
Ease of integration ★★★★
Post-implementation services ★★★★
Features and functions ★★★★★

98%
Customer
Retention

…based on a recent Aite-NOVARICA report.

We help
companies
like yours.

We’re making it easier for the users to do their daily jobs. They can get tasks completed faster and easier, and by doing that, they’re able to be more productive. I think they see that and so they see the value in Eloquence as a whole.

Kathy Biwer, Director of Business Applications Services

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Why Cincom?

Cincom Eloquence is used by
100+ companies.
Cincom Eloquence

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