How Desjardins amplified its ROI from the investment in its application suite while gaining new functionality
Desjardins General Insurance Group (DGIG), a Smalltalk user since 1998, has been serving millions of customers across Canada for over 60 years. When their claims application needed an upgrade, they turned to Cincom for assistance. The upgrade team was able to quickly and efficiently get the application running correctly on the new version of Cincom Smalltalk by combining Desjardins’ knowledge of the claims application with Cincom’s knowledge and expertise.
With this upgrade, Desjardins:
- Amplified its ROI from the investment in its application suite
- Gained new functionality
- Made the change invisibly to its users
“By allowing us to keep our current claims application as opposed to purchasing or building a new one ourselves, Cincom saved us at least $10 million.” – Jacques Maltais, Desjardins Director of Development and Implementation for Claims and Enterprises
If this story resonates and you are interested in discussing your own upgrades, please contact the Cincom Smalltalk STAR Team at CSSTARTeam@cincom.com.
