Will Stagl & Eric Weisburg discuss who is responsible for CCM budgets in insurance companies, and how those budgets have changed between 2021 and 2022.
Why You Should Watch This Video
Learn who manages Customer Communications Management (CCM) budgets in insurance companies.
See how CCM budget priorities have shifted between 2021 and 2022.
Understand how insurers allocate resources to enhance customer experience.
How This Video Will Help You
Gain insights into the financial trends influencing CCM investment decisions.
Learn how insurers are adapting their budgets to improve customer communication strategies.
See how increased CCM investment enhances customer engagement and business efficiency.