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CFPB & Regulatory Notice Automation

Automate Every Regulatory Notice. Meet Every Deadline. Pass Every Audit. 

Cincom Eloquence helps financial institutions produce, deliver, and document CFPB-required notices with the accuracy, timing, and audit trail that regulators expect. 

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One Platform for Every Notice Your Institution Is Required to Send

Financial institutions carry regulatory notice obligations across multiple federal frameworks, each with its own requirements and consequences. Cincom Eloquence centralizes the entire operation, so your team stays ahead of every one of them. 

Never miss a regulatory deadline with automated notice triggers  

Keep every notice accurate and approved across all channels

Walk into any examination with a complete audit trail already on record

Reach every member through their preferred channel

Manage US and EU regulatory obligations from a single platform

Watch how financial institutions are managing
their entire regulatory notice operations
with Cincom Eloquence.

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Built for Compliance. Designed for Operations

Every capability addresses a specific gap in how financial institutions manage their regulatory notice obligations today. 

Always Working<br> with Your Existing Systems
Always Working
with Your Existing Systems
Your core platform holds the data that drives every regulatory notice. When that data flows directly into a governed template library, compliance teams control content, manage approvals, and publish updates across all channels without rebuilding what already works.
Notices That Go Out<br> Without Anyone<br> Chasing Them 
Notices That Go Out
Without Anyone
Chasing Them 
Delinquency milestones, completed applications, rate change events, and error resolution receipts each start a regulatory clock. Conditional logic determines which notice applies to which member automatically, so the right workflow initiates without manual monitoring or intervention.
Reaching Members on<br> Their Terms 
Reaching Members on
Their Terms 
Every notice reaches members through their preferred channel, whether print mail, email, SMS, or secure digital portal. E-SIGN consent and channel preference are tracked at the individual level, so compliant content always arrives in the right format. 
Ready for Any <br>Audit, at Any Time 
Ready for Any
Audit, at Any Time 
Every notice sent comes with a calculated metadata record capturing the template version, delivery timestamp, business data, channel, and outcome. This record can populate any EDM, ECM, CRM, or audit trail system, giving financial services teams a defensible foundation for regulatory disclosure automation. Undeliverable notices are identified within the system and can trigger external systems for manual or automated remediation.
One Platform for US<br>and EU Obligations
One Platform for US
and EU Obligations
Institutions that work in multiple countries handle CFPB, DCC2 Regulations B, E, X, Z, and F, as well as GDPR, DORA, and PSD2 rules, all from one platform. Jurisdiction-aware rule sets automatically apply the correct requirements.
Built to Scale with<br> Your Institution
Built to Scale with
Your Institution
Whether your institution processes hundreds of notices a month or hundreds of thousands, Cincom Eloquence supports both on-demand and batch processing without adding operational overhead.

Discover how Cincom Eloquence brings
precision and compliance to every regulatory
notice your institution is required to send. 

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Trusted by Financial Institutions Built on Accountability

finance case study

“Cincom worked with us on architecting the right solution for our unique needs throughout the process. They made sure the final system worked for us versus having us adapt to their standard offering, that demonstrated a real partner attitude.”
~ Chief Information Officer,
Everence

Read Full Case Study

Your Next Examination Is Already
on the Calendar

See how Cincom Eloquence helps your institution walk into every regulatory examination with every notice documented, every deadline met, and every channel accounted for.

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Talk to an Expert 

Frequently Asked Questions

1. How does the platform handle notice timing across different regulations simultaneously?

Each regulation has its own configured rule set. When a qualifying event occurs, CFPB notice automation initiates the correct workflow automatically without any manual coordination.

Every communication sent through Cincom Eloquence is tracked within the system, regardless of its final status. If delivery fails on an electronic channel, an alert can be sent to third-party systems, including business applications, monitoring platforms, or designated business users, enabling manual or automated remediation processes. 

Every notice sent comes with a calculated metadata record capturing the template version, delivery timestamp, business data, channel, and outcome. This record can populate any EDM, ECM, CRM, or audit trail system, giving financial services teams a defensible foundation for regulatory disclosure automation.

Yes. Template governance is role-based. Compliance teams control content and approvals while operations manages delivery. Nothing goes out without following your defined approval workflow.

Eloquence integrates with your existing core banking platform and CRM. Integration is done through a set of simple APIs, which can be integrated seamlessly with your current workflows without replacing any existing infrastructure. Typical installation, configuration, and integration is less than a month. Other deployment tasks, such as template definition and creation, are mainly dependent on the volume of templates (which can generally be combined and reduced by a 3 to 5 ratio compared to the previous implementation).

Cloud-based, on-premises, and hybrid. Your institution chooses the model that aligns with its existing infrastructure, security policies, and compliance requirements.