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FREE WEBINAR

Transforming Insurance Industry Customer Communications

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Key considerations for future-proofing your customer communications strategy

In this webinar, you'll learn:

  • Industry-wide business trends and spending priorities
  • Factors driving change in how insurance companies communicate with customers
  • Future-proofing your communications strategy
  • What to look for in a customer communications partner

Meet the Speakers

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Eric Weisburg
Sr. Principal – Insurance Executive Partner Services
Aite-Novarica Group

Eric is an expert in insurance technology, data and analytics, operations and finance. Currently a Sr Principal at Aite Novarica, his experience includes leading IBM’s Information Management insurance vertical, and CapGemini’s Insurance Insights and Data. He began his insurance career at AIG where he led strategy and innovation for the C-suite. He is widely published and is a regular speaker at industry events.

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Will Stagl
Product Marketing Manager
Cincom

Will has a 20+ year background in digital communications, document management and business process automation. Currently Product Marketing Manager at Cincom, Will is focused on how raising awareness about the potential of customer communication management to contributes to improving customer experiences and supporting digital transformation.

Trusted by:

HM
Montana State Fund
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optum
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Creating documents has never been easier.

Whether you're using Word or a legacy system, you need a solution that allows you to easily and effectively design, deploy, deliver and manage customer documents quickly and accurately—in turn, boosting your customer experience.

You need a CCM solution that is easy to use.

Say goodbye to manually entering data, having to access documents in multiple applications and tedious management processes—causing you to be prone to errors and costing you in time and money.

Cincom Eloquence is user-friendly and streamlines customer communications processes across your entire enterprise—minimizing compliance risks, reducing operating costs and increasing your speed to market.

CareSource reduced document generation times from 12 minutes to
less than 60 seconds.

You need a CCM solution that is easy to integrate.

With your current solution, you have to go to multiple applications to get what you need. You depend on programming expertise to create document templates. Your application is inflexible when it comes to integration. That leads to slow response times, an inability to ensure compliance, and an unmanageable template inventory.

With Cincom Eloquence, you can easily integrate with core applications to create more seamless, automated processes between departments—improving access to systems, accelerating productivity and creating a faster, more effective compliance review.

Medica reduced IT involvement in template development by over
90%.

The digital evolution of customer communications is here.

Are you ready for it? Uncover key insights that could greatly impact your communication strategy.

Download the FREE REPORT to learn more.

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Get dynamic communications with Cincom Eloquence.

Empower any business user to create complex, custom documents easily with a familiar interface that supports advanced logic.

  • Use if/then logic to insert custom details like member information, compliance paragraphs, and policy-specific content.
  • Save time with reusable document components saved in your system, ready to insert with one click.
  • Ensure compliance and accuracy with data from all stakeholders and sources integrated in one system.

We strive to lead by example.

Implementation capabilities ★★★★★
Ease of integration ★★★★
Post-implementation services ★★★★
Features and functions ★★★★★

98%
Customer
Retention

…based on a recent Aite-NOVARICA report.

We help
companies
like yours.

We’ve seen significant savings using Eloquence, while also producing simpler, more personalized documents for our customers.

Brent Hochstetler, IT Application Services Manager

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Why Cincom?

Cincom Eloquence is used by
100+ companies.
Cincom Eloquence

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