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Modernize Health Payers Communication: Faster. Smarter. Compliant.

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Deliver timely, personalized communications across all touchpoints with Cincom Eloquence, ensuring HIPAA/CMS compliance and driving revenue through seamless omnichannel member experiences.

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The Health Insurance Industry’s Top Providers Trust Cincom

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Elevate Your Member Experience

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Cincom Eloquence simplifies your communication workflows, enhancing member engagement.

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Proactive Communication 

Healthpayer insurers are transitioning from reactive responses to proactive, real-time updates, anticipating member needs across multiple channels. 

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Integration 

Multi-channel integration ensures members receive consistent, timely information across their preferred digital and print platforms. 

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Personalization 

Tech-driven platform enables insurers to deliver highly personalized, data-driven healthcare communications tailored to each member’s journey. 

Cincom is Engineered to Overcome Common
Healthcare Communication Challenges

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Simplifying HIPAA and CMA compliance.

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Improving member experiences through unified communication.

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Ensuring timely updates to avoid compliance issues.

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Streamlining the management of communication materials. 

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Maintaining consistent messaging across channels.

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Reducing operational costs via automation. 

How does Cincom Eloquence Cater to Healthcare Insurers?

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01.
Facilitates Easy Integration 

Our Service-Oriented Architecture [SOA] ensures seamless integration with your existing healthcare management infrastructure, simplifying deployment across the enterprise network.

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02.
Supports Open Standards

With Straight-thru-Processing[STP], our CCM solution empowers you to synchronize paper and electronic presentations, enabling real-time processing and self-service applications to members.  

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03.
Real-Time Document Generation

Automate real-time, interactive insurance document creation that speeds time-to-market, allowing you to respond to your members swiftly as per their requirements.

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04.
Easy-to-Use for All

Cincom Eloquence empowers your customer-facing teams with tools to improve and accelerate communication and service delivery – with minimal IT support.   

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05.
Embedded Rules Logic for Error-Free Content

Leverage embedded rules logic and real-time data integration to ensure all healthcare communications are error-free and compliant with HIPAA and CMS requirements.  

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06.
Single Source Solution 

With Cincom Eloquence, you can manage batch and interactive document generation on a single platform, reducing operational costs and increasing efficiency.

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Solutions For You

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Tailored for Every User 

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Cincom Eloquence® is user-friendly, making it easy to streamline your member communications process across your entire enterprise—minimizing compliance risks, reducing operating costs and increasing your speed to market.

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Avoid Costly Mistakes with Five Critical Insights Insurers Often Overlook 

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Don’t let short-term thinking cost you. Discover essential insights and make informed decisions for long-term success.

Molina Healthcare achieved 20 times increase in document generation annually, since the installation of Cincom Eloquence

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“Cincom Eloquence has allowed us to create complex document templates that could not have been done before, and it’s allowed us to handle our growing communication volumes with ease.”
— Yogesh Patil, Technical Lead for Molina Healthcare Inc.

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Drive Revenue Impact with Cincom Eloquence and transform the way you communicate.  

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