Cincom Eloquence®: Helping Health Insurers Deliver a Better Member Experience
Easy to Use
Cincom's customer-centric culture builds trust and makes doing business easy.
Easy to Integrate
Cincom Eloquence is tailored for departments, but comprehensive for the enterprise.
Cincom Eloquence delivers a lower total cost of acquisition and ownership.
Solutions for the Entire Organisation
Cincom Eloquence provides the tools your care managers need to customise communications to each member’s unique situation. Cincom Eloquence combines easy data acquisition from your core administration applications and databases with a powerful rules engine to deliver deeper personalisation of content in your communications.
Cincom Eloquence provides the tools your organisation needs to customise communications to each member’s unique situation. Cincom Eloquence combines easy data acquisition from your core administration applications and databases with a powerful rules engine to deliver deeper personalisation of content in your communications. And, better member communications leads to healthier outcomes.
Cincom Eloquence was built with your member-facing resources in mind. Either embedded within your applications or through a standard Internet browser, Cincom Eloquence makes it easy to build communications that can be delivered to your customers via print, e-mail, fax or over the Web. In other words, it allows you to get information to your members in the ways they prefer to receive it.
Cincom Eloquence provides the tools you need to streamline correspondence processes and deliver a highly personalised claims experience. By helping representatives quickly and easily assemble, design, generate and deliver personalised claims correspondence “on the fly” while simultaneously interacting with claimants over the phone, Eloquence allows your claims organisation to process claims faster and with fewer errors.
Cincom Eloquence helps simplify your IT infrastructure through a single, comprehensive solution for batch automation and interactive communication generation. Architected using open standards and a “compiled-XML” core, Cincom Eloquence ensures that your communication applications are deployed on field-proven platforms that are found in most enterprise infrastructures.