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Download Our Health Insurance Customer Communication Management Case Study

Download our case study to see how our customer communications management (CCM) solution is helping to create a better customer experience.

Case Studies

TRUSTED BY

HM
Montana State Fund
independent-health
optum
security-health-plan

Creating documents has never been easier.

Whether you're using Word or a legacy system, you need a solution that allows you to easily and effectively design, deploy, deliver and manage customer documents quickly and accurately—in turn, boosting your member customer experience.

Get dynamic communications with Cincom Eloquence.

Empower any business user to create complex, custom documents easily with a familiar interface that supports advanced logic.

  • Use if/then logic to insert custom details like member information, compliance paragraphs, and policy-specific content.
  • Save time with reusable document components saved in your system, ready to insert with one click.
  • Ensure compliance and accuracy with data from all stakeholders and sources integrated in one system.

We strive to lead by example.

Implementation capabilities ★★★★★
Ease of integration ★★★★
Post-implementation services ★★★★
Features and functions ★★★★★

98%
Customer
Retention

…based on a recent Aite-NOVARICA report.

Why Cincom?

Cincom Eloquence is used by
100+ companies.

Increase speed-to-market for your member communications.

Debra Espe of Independent Health shares how Cincom Eloquence® helped her team reduce dependence on IT and get more communications out the door, faster.

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