{"id":20731,"date":"2025-07-07T04:28:14","date_gmt":"2025-07-07T04:28:14","guid":{"rendered":"https:\/\/cincom.wpengine.com\/communication-omnicanale\/"},"modified":"2026-02-26T09:56:49","modified_gmt":"2026-02-26T09:56:49","slug":"communication-omnicanale","status":"publish","type":"page","link":"https:\/\/www.cincom.com\/fr\/ccm\/caracteristiques\/communication-omnicanale\/","title":{"rendered":"Communication omnicanale"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"20731\" class=\"elementor elementor-20731 elementor-17707\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-pa-eq-height=\"{&quot;targetType&quot;:&quot;custom&quot;,&quot;target&quot;:[&quot;.banner-carousel .premium-carousel-template .item-wrapper .slick-slide&quot;],&quot;trigger&quot;:&quot;load&quot;,&quot;enableOn&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\" class=\"elementor-element elementor-element-615ff0d e-con-full gsapXsections premium-equal-height-yes e-flex e-con e-parent\" data-id=\"615ff0d\" data-element_type=\"container\" data-settings=\"{&quot;premium_eq_height_switcher&quot;:&quot;yes&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-3cab89e e-con-full e-flex e-con e-child\" data-id=\"3cab89e\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-7bab084 e-con-full e-flex e-con e-child\" data-id=\"7bab084\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-c5f2390 e-con-full e-flex e-con e-child\" data-id=\"c5f2390\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-ccbfb8e e-con-full e-flex e-con e-child\" data-id=\"ccbfb8e\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42dda29 elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"42dda29\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">La communication omnicanale avec Cincom CCM<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9f20c8 elementor-headline--style-highlight elementor-widget elementor-widget-animated-headline\" data-id=\"c9f20c8\" data-element_type=\"widget\" data-settings=\"{&quot;marker&quot;:&quot;underline&quot;,&quot;highlighted_text&quot;:&quot;pr\\u00e9f\\u00e9rences.&quot;,&quot;headline_style&quot;:&quot;highlight&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;highlight_animation_duration&quot;:1200,&quot;highlight_iteration_delay&quot;:8000}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2 class=\"elementor-headline\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">Contactez chaque client, \u00e0 tout moment, selon ses<\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">pr\u00e9f\u00e9rences.<\/span>\n\t\t\t\t<\/span>\n\t\t\t\t<\/h2>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3377b37 elementor-widget elementor-widget-text-editor\" data-id=\"3377b37\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tCincom Eloquence vous permet de diffuser des communications personnalis\u00e9es sur n&rsquo;importe quel canal \u2014 papier, portail Web, courriel, SMS, push mobile &#8211; en temps r\u00e9el, quel que soit le volume, en assurant une image de marque coh\u00e9rente et le respect de vos processus de conformit\u00e9 et de contr\u00f4le.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-287a91a btn--cta-arrow-reverse elementor-widget elementor-widget-button\" data-id=\"287a91a\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.cincom.com\/fr\/ccm\/planifier-une-demo\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">R\u00e9server une d\u00e9mo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-79e720c e-con-full e-flex e-con e-child\" data-id=\"79e720c\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d25a8d0 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-image\" data-id=\"d25a8d0\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJ0eXBlIjoidmlkZW8iLCJ2aWRlb1R5cGUiOiJ5b3V0dWJlIiwidXJsIjoiaHR0cHM6XC9cL3d3dy55b3V0dWJlLmNvbVwvZW1iZWRcL1Mwdk9hRXBFZDBvP2ZlYXR1cmU9b2VtYmVkIn0%3D\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"509\" src=\"https:\/\/www.cincom.com\/wp-content\/uploads\/2025\/08\/image-24-768x509.jpg\" class=\"attachment-medium_large size-medium_large wp-image-20944\" alt=\"CPQ Video\" srcset=\"https:\/\/www.cincom.com\/wp-content\/uploads\/2025\/08\/image-24-768x509.jpg 768w, https:\/\/www.cincom.com\/wp-content\/uploads\/2025\/08\/image-24-300x199.jpg 300w, https:\/\/www.cincom.com\/wp-content\/uploads\/2025\/08\/image-24.jpg 800w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cfa8a93 e-flex e-con-boxed e-con e-parent\" data-id=\"cfa8a93\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ad66242 elementor-widget__width-inherit elementor-headline--style-highlight elementor-widget elementor-widget-animated-headline\" data-id=\"ad66242\" data-element_type=\"widget\" data-settings=\"{&quot;marker&quot;:&quot;underline&quot;,&quot;highlighted_text&quot;:&quot;tous les canaux&quot;,&quot;headline_style&quot;:&quot;highlight&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;highlight_animation_duration&quot;:1200,&quot;highlight_iteration_delay&quot;:8000}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2 class=\"elementor-headline\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">Une interaction unifi\u00e9e sur<\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">tous les canaux<\/span>\n\t\t\t\t<\/span>\n\t\t\t\t<\/h2>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3913f59 e-con-full e-flex e-con e-child\" data-id=\"3913f59\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-abd4647 e-con-full e-flex e-con e-child\" data-id=\"abd4647\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6596668 elementor-widget elementor-widget-text-editor\" data-id=\"6596668\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/www.cincom.com\/fr\/ccm\/\">Cincom Eloquence<\/a> place la personnalisation des messages directement entre les mains des utilisateurs m\u00e9tiers, sans d\u00e9pendance vis-\u00e0-vis de l&rsquo;informatique.<\/p><p>Qu&rsquo;il s&rsquo;agisse d&rsquo;une notification urgente concernant un sinistre transmise par SMS, d&rsquo;un contrat \u00e0 signer sur un portail Web, d&rsquo;un avis de remboursement envoy\u00e9 par email ou d&rsquo;un relev\u00e9 de prestations envoy\u00e9 par voie postale, toutes ces communications restent coh\u00e9rentes, conformes et fid\u00e8les \u00e0 votre image de marque.<\/p><p>Contactez vos clients sur leurs canaux pr\u00e9f\u00e9r\u00e9s : courrier, e-mail, SMS, portail web ou applications mobiles.<\/p><p>Adaptez votre contenu de mani\u00e8re dynamique, g\u00e9rez vos campagnes depuis une plateforme unique et intuitive, et envoyez vos messages instantan\u00e9ment ou de mani\u00e8re programm\u00e9e, avec un contr\u00f4le et un suivi total.<\/p><p>Le r\u00e9sultat ? Des r\u00e9ponses plus rapides, un meilleiur engagement client et des relations clients renforc\u00e9es.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a4f312c e-con-full e-flex e-con e-child\" data-id=\"a4f312c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a37e4bc e-con-full e-flex e-con e-child\" data-id=\"a37e4bc\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fc2466d elementor-widget__width-initial elementor-widget elementor-widget-html\" data-id=\"fc2466d\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<table id=\"cad-comparison-table\">\r\n  <thead>\r\n    <tr>\r\n      <th class=\"cad-left-header\">Sans Cincom Eloquence<\/th>\r\n      <th class=\"cad-right-header\">Avec Cincom Eloquence<\/th>\r\n    <\/tr>\r\n  <\/thead>\r\n  <tbody>\r\n    <tr>\r\n       <td><span class=\"icon-cross\"><\/span>Une multitude d'outils d\u00e9connect\u00e9s pour chaque canal<\/td>\r\n      <td><span class=\"icon-tick\"><\/span>Une plateforme unique pour g\u00e9rer tous vos canauxx<\/td>\r\n    <\/tr>\r\n    <tr>\r\n       <td><span class=\"icon-cross\"><\/span>Les messages manquent de coh\u00e9rence et d\u00e9sorientent les clients<\/td>\r\n      <td><span class=\"icon-tick\"><\/span>Une identit\u00e9 de marque et un contenu coh\u00e9rents sur tous les points de contact<\/td>\r\n    <\/tr>\r\n    <tr>\r\n       <td><span class=\"icon-cross\"><\/span>Une forte d\u00e9pendance \u00e0 l'informatique ralentit les d\u00e9lais d'envoi<\/td>\r\n      <td><span class=\"icon-tick\"><\/span> Les utilisateurs m\u00e9tiers contr\u00f4lent les flux de travail omnicanaux<\/td>\r\n    <\/tr>\r\n    <tr>\r\n       <td><span class=\"icon-cross\"><\/span>Une personnalisation statique et limit\u00e9e selon les canaux<\/td>\r\n      <td><span class=\"icon-tick\"><\/span>Un contenu dynamique optimis\u00e9 pour chaque canal<\/td>\r\n    <\/tr>\r\n    <tr>\r\n       <td><span class=\"icon-cross\"><\/span>Une planification et une coordination manuelles des communications<\/td>\r\n      <td><span class=\"icon-tick\"><\/span>Une planification automatis\u00e9e avec des d\u00e9clencheurs en temps r\u00e9el<\/td>\r\n    <\/tr>\r\n  <\/tbody>\r\n<\/table>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2c8bdbc e-flex e-con-boxed e-con e-parent\" data-id=\"2c8bdbc\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3cfc308 elementor-widget__width-inherit elementor-headline--style-highlight elementor-widget elementor-widget-animated-headline\" data-id=\"3cfc308\" data-element_type=\"widget\" data-settings=\"{&quot;marker&quot;:&quot;underline&quot;,&quot;highlighted_text&quot;:&quot;tous les canaux&quot;,&quot;headline_style&quot;:&quot;highlight&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;highlight_animation_duration&quot;:1200,&quot;highlight_iteration_delay&quot;:8000}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2 class=\"elementor-headline\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">Con\u00e7u pour l'agilit\u00e9, la pr\u00e9cision et un impact maximal sur<\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">tous les canaux<\/span>\n\t\t\t\t<\/span>\n\t\t\t\t<\/h2>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e966280 e-grid e-con-full e-con e-child\" data-id=\"e966280\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-21b62bc e-con-full e-flex e-con e-child\" data-id=\"21b62bc\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cbeac00 elementor-widget elementor-widget-image\" data-id=\"cbeac00\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/www.cincom.com\/wp-content\/uploads\/2025\/06\/deal-2.svg\" class=\"attachment-large size-large wp-image-20819\" alt=\"Deal\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ab3af2 elementor-widget elementor-widget-heading\" data-id=\"7ab3af2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Donnez le pouvoir \u00e0 vos \u00e9quipes de terrain<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1363314 elementor-widget elementor-widget-text-editor\" data-id=\"1363314\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tPermettez \u00e0 vos collaborateurs d&rsquo;envoyer instantan\u00e9ment des communications personnalis\u00e9es et approuv\u00e9es. R\u00e9duisez les d\u00e9lais et am\u00e9liorez les interactions clients, en totale autonomie vis-\u00e0-vis de l&rsquo;informatique.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8cd819c e-con-full e-flex e-con e-child\" data-id=\"8cd819c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e1fcde elementor-widget elementor-widget-image\" data-id=\"6e1fcde\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/www.cincom.com\/wp-content\/uploads\/2025\/07\/workflow-4.svg\" class=\"attachment-large size-large wp-image-20975\" alt=\"workflow\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d97117 elementor-widget elementor-widget-heading\" data-id=\"5d97117\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Centralisez le contr\u00f4le pour une coh\u00e9rence totale<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00fc6a6 elementor-widget elementor-widget-text-editor\" data-id=\"00fc6a6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tGarantissez la conformit\u00e9 de votre marque et l&rsquo;exactitude de vos messages sur chaque canal. R\u00e9duisez les risques et respectez les normes r\u00e9glementaires sans effort.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ed278f9 e-con-full e-flex e-con e-child\" data-id=\"ed278f9\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5642446 elementor-widget elementor-widget-image\" data-id=\"5642446\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/www.cincom.com\/wp-content\/uploads\/2025\/08\/configuration-13.svg\" class=\"attachment-large size-large wp-image-21057\" alt=\"configuration\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4efa1de elementor-widget elementor-widget-heading\" data-id=\"4efa1de\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Booster l'engagement gr\u00e2ce \u00e0 la personnalisation.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40fc12b elementor-widget elementor-widget-text-editor\" data-id=\"40fc12b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tCr\u00e9ez des exp\u00e9riences individuelles qui favorisent la fid\u00e9lisation client et multiplient les opportunit\u00e9s de ventes additionnelles et crois\u00e9es.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-adf74ef e-grid e-con-full e-con e-child\" data-id=\"adf74ef\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-ba71035 e-con-full e-flex e-con e-child\" data-id=\"ba71035\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b20247 elementor-widget elementor-widget-image\" data-id=\"2b20247\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/www.cincom.com\/wp-content\/uploads\/2025\/06\/coorperation.svg\" class=\"attachment-large size-large wp-image-20807\" alt=\"coorperation\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5266bf elementor-widget elementor-widget-heading\" data-id=\"c5266bf\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Int\u00e9grez la solution avec vos CRM et ERP, sans couture<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-098a8fc elementor-widget elementor-widget-text-editor\" data-id=\"098a8fc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tAutomatisez vos communications bas\u00e9es sur les donn\u00e9es pour renforcer la pertinence et la satisfaction client, en int\u00e9grant Cincom Eloquence \u00e0 vos plateformes et interfaces CRM et ERP.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-16fe963 e-con-full e-flex e-con e-child\" data-id=\"16fe963\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-28a46b1 elementor-widget elementor-widget-image\" data-id=\"28a46b1\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/www.cincom.com\/wp-content\/uploads\/2025\/06\/veracity-2.svg\" class=\"attachment-large size-large wp-image-20837\" alt=\"veracity\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e66ebfb elementor-widget elementor-widget-heading\" data-id=\"e66ebfb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Communiquez via les canaux pr\u00e9f\u00e9r\u00e9s de vos clients<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba64eae elementor-widget elementor-widget-text-editor\" data-id=\"ba64eae\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tMaximisez la port\u00e9e et l&rsquo;efficacit\u00e9 de vos messages en allant \u00e0 la rencontre de vos clients l\u00e0 o\u00f9 ils souhaitent interagir.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4b433e2 e-con-full e-flex e-con e-child\" data-id=\"4b433e2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cc4a467 elementor-widget elementor-widget-image\" data-id=\"cc4a467\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/www.cincom.com\/wp-content\/uploads\/2025\/06\/sales-report-1.svg\" class=\"attachment-large size-large wp-image-20832\" alt=\"sales-report\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d988e4b elementor-widget elementor-widget-heading\" data-id=\"d988e4b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Boostez l'agilit\u00e9, r\u00e9duisez la charge informatique<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fac585d elementor-widget elementor-widget-text-editor\" data-id=\"fac585d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tR\u00e9agissez plus rapidement aux demandes d&rsquo;\u00e9volutions des m\u00e9tiers et r\u00e9duisez vos co\u00fbts op\u00e9rationnels gr\u00e2ce \u00e0 une plateforme flexible et pr\u00eate pour le cloud.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-82d9166 e-con-full gsapXsections e-flex e-con e-parent\" data-id=\"82d9166\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d134b8 elementor-widget-tablet__width-initial elementor-widget-mobile__width-inherit elementor-headline--style-highlight elementor-widget elementor-widget-animated-headline\" data-id=\"6d134b8\" data-element_type=\"widget\" data-settings=\"{&quot;marker&quot;:&quot;underline&quot;,&quot;highlighted_text&quot;:&quot;cette solution?&quot;,&quot;headline_style&quot;:&quot;highlight&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;highlight_animation_duration&quot;:1200,&quot;highlight_iteration_delay&quot;:8000}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2 class=\"elementor-headline\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">Pour qui avons-nous con\u00e7u<\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">cette solution?<\/span>\n\t\t\t\t<\/span>\n\t\t\t\t<\/h2>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-40fe160 e-con-full e-flex e-con e-child\" data-id=\"40fe160\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-35252f0 e-con-full e-flex e-con e-child\" data-id=\"35252f0\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-8c9dc0d e-con-full segment-boxes-parent e-grid e-con e-child\" data-id=\"8c9dc0d\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-8e6d6a9 e-con-full segment-boxes-container e-flex e-con e-child\" data-id=\"8e6d6a9\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-032deed elementor-widget__width-inherit segment-boxes elementor-widget elementor-widget-hover_description_box\" data-id=\"032deed\" data-element_type=\"widget\" data-widget_type=\"hover_description_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n\t.csw-hover-box {\n\t  width: 240px; \/* Set desired fixed width *\/\n\t  height: 350px; \/* Set desired fixed height *\/\n\t  min-width: 240px; \/* Ensure boxes are at least this wide *\/\n\t  min-height: 300px; \/* Ensure boxes are at least this tall *\/\n\t}\n\t#csw-032deed{ min-height:265px;justify-content:center;flex-direction: column;display: flex;background:#FAFAFA;border-radius:8px;padding:20px;text-align:center;color:#3B475D;transition:1ms all;border-top:5px solid #F89030}\n\t#csw-032deed:hover{background:#3B475D;color:#FFFFFF}\n\t#csw-032deed .csw-icon img{width:65px;transition:.3s width}\n\t#csw-032deed:hover .csw-icon img{width:50px}\n\t#csw-032deed .show-on-hover{display:none}\n\t#csw-032deed:hover .show-on-hover{display:block}\n\t#csw-032deed:hover .hide-on-hover{display:none}\n\t#csw-032deed .csw-sep{width:70%;margin:10px;margin-left:0;border:0;border-top:2px solid #F89030;align-self:left;}\n\t#csw-032deed:hover .csw-sep{border-top-color:#F89030}\n\t<\/style><div id=\"csw-032deed\"><div class=\"csw-icon hide-on-hover\">\n\t\t<img decoding=\"async\" src=\"https:\/\/www.cincom.com\/wp-content\/uploads\/2025\/07\/claim.svg\" alt=\"claim\">\n\t<\/div><div class=\"csw-heading\">Sp\u00e9cialiste des Communications Sinistres<\/div><hr class=\"csw-sep show-on-hover\"><div class=\"csw-desc show-on-hover\">Informe instantan\u00e9ment les clients de l'\u00e9tat d'avancement de leur demande d'indemnisation via leurs canaux pr\u00e9f\u00e9r\u00e9s, ce qui r\u00e9duit le volume d'appels et augmente la satisfaction client. <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-238ce93 segment-boxes-container e-flex e-con-boxed e-con e-child\" data-id=\"238ce93\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e254cc9 elementor-widget__width-inherit segment-boxes elementor-widget-mobile__width-inherit elementor-widget elementor-widget-hover_description_box\" data-id=\"e254cc9\" data-element_type=\"widget\" data-widget_type=\"hover_description_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n\t.csw-hover-box {\n\t  width: 240px; \/* Set desired fixed width *\/\n\t  height: 350px; \/* Set desired fixed height *\/\n\t  min-width: 240px; \/* Ensure boxes are at least this wide *\/\n\t  min-height: 300px; \/* Ensure boxes are at least this tall *\/\n\t}\n\t#csw-e254cc9{ min-height:265px;justify-content:center;flex-direction: column;display: flex;background:#FAFAFA;border-radius:8px;padding:20px;text-align:center;color:#3B475D;transition:1ms all;border-top:5px solid #F89030}\n\t#csw-e254cc9:hover{background:#3B475D;color:#FFFFFF}\n\t#csw-e254cc9 .csw-icon img{width:65px;transition:.3s width}\n\t#csw-e254cc9:hover .csw-icon img{width:50px}\n\t#csw-e254cc9 .show-on-hover{display:none}\n\t#csw-e254cc9:hover .show-on-hover{display:block}\n\t#csw-e254cc9:hover .hide-on-hover{display:none}\n\t#csw-e254cc9 .csw-sep{width:70%;margin:10px;margin-left:0;border:0;border-top:2px solid #F89030;align-self:left;}\n\t#csw-e254cc9:hover .csw-sep{border-top-color:#F89030}\n\t<\/style><div id=\"csw-e254cc9\"><div class=\"csw-icon hide-on-hover\">\n\t\t<img decoding=\"async\" src=\"https:\/\/www.cincom.com\/wp-content\/uploads\/2025\/07\/policy-5.svg\" alt=\"policy\">\n\t<\/div><div class=\"csw-heading\">Responsable de la Gestion des Contrats<\/div><hr class=\"csw-sep show-on-hover\"><div class=\"csw-desc show-on-hover\">Coordonne les mises \u00e0 jour automatis\u00e9es des polices et les avis de renouvellement par lots et \u00e0 la demande, par courrier postal, e-mail et SMS, afin d'am\u00e9liorer les taux de fid\u00e9lisation. <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ad91564 e-con-full segment-boxes-container e-flex e-con e-child\" data-id=\"ad91564\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e8cd5c elementor-widget__width-inherit segment-boxes elementor-widget elementor-widget-hover_description_box\" data-id=\"4e8cd5c\" data-element_type=\"widget\" data-widget_type=\"hover_description_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n\t.csw-hover-box {\n\t  width: 240px; \/* Set desired fixed width *\/\n\t  height: 350px; \/* Set desired fixed height *\/\n\t  min-width: 240px; \/* Ensure boxes are at least this wide *\/\n\t  min-height: 300px; \/* Ensure boxes are at least this tall *\/\n\t}\n\t#csw-4e8cd5c{ min-height:265px;justify-content:center;flex-direction: column;display: flex;background:#FAFAFA;border-radius:8px;padding:20px;text-align:center;color:#3B475D;transition:1ms all;border-top:5px solid #F89030}\n\t#csw-4e8cd5c:hover{background:#3B475D;color:#FFFFFF}\n\t#csw-4e8cd5c .csw-icon img{width:65px;transition:.3s width}\n\t#csw-4e8cd5c:hover .csw-icon img{width:50px}\n\t#csw-4e8cd5c .show-on-hover{display:none}\n\t#csw-4e8cd5c:hover .show-on-hover{display:block}\n\t#csw-4e8cd5c:hover .hide-on-hover{display:none}\n\t#csw-4e8cd5c .csw-sep{width:70%;margin:10px;margin-left:0;border:0;border-top:2px solid #F89030;align-self:left;}\n\t#csw-4e8cd5c:hover .csw-sep{border-top-color:#F89030}\n\t<\/style><div id=\"csw-4e8cd5c\"><div class=\"csw-icon hide-on-hover\">\n\t\t<img decoding=\"async\" src=\"https:\/\/www.cincom.com\/wp-content\/uploads\/2025\/07\/compliance-3.svg\" alt=\"compliance\">\n\t<\/div><div class=\"csw-heading\">Responsable Conformit\u00e9 et Risques<\/div><hr class=\"csw-sep show-on-hover\"><div class=\"csw-desc show-on-hover\">Surveille toutes les communications sortantes afin de garantir la conformit\u00e9 r\u00e9glementaire et de maintenir la coh\u00e9rence de la marque sur tous les canaux. <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6722410 e-con-full segment-boxes-container e-flex e-con e-child\" data-id=\"6722410\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-779d80b elementor-widget__width-inherit segment-boxes elementor-widget elementor-widget-hover_description_box\" data-id=\"779d80b\" data-element_type=\"widget\" data-widget_type=\"hover_description_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n\t.csw-hover-box {\n\t  width: 240px; \/* Set desired fixed width *\/\n\t  height: 350px; \/* Set desired fixed height *\/\n\t  min-width: 240px; \/* Ensure boxes are at least this wide *\/\n\t  min-height: 300px; \/* Ensure boxes are at least this tall *\/\n\t}\n\t#csw-779d80b{ min-height:265px;justify-content:center;flex-direction: column;display: flex;background:#FAFAFA;border-radius:8px;padding:20px;text-align:center;color:#3B475D;transition:1ms all;border-top:5px solid #F89030}\n\t#csw-779d80b:hover{background:#3B475D;color:#FFFFFF}\n\t#csw-779d80b .csw-icon img{width:65px;transition:.3s width}\n\t#csw-779d80b:hover .csw-icon img{width:50px}\n\t#csw-779d80b .show-on-hover{display:none}\n\t#csw-779d80b:hover .show-on-hover{display:block}\n\t#csw-779d80b:hover .hide-on-hover{display:none}\n\t#csw-779d80b .csw-sep{width:70%;margin:10px;margin-left:0;border:0;border-top:2px solid #F89030;align-self:left;}\n\t#csw-779d80b:hover .csw-sep{border-top-color:#F89030}\n\t<\/style><div id=\"csw-779d80b\"><div class=\"csw-icon hide-on-hover\">\n\t\t<img decoding=\"async\" src=\"https:\/\/www.cincom.com\/wp-content\/uploads\/2025\/07\/shuttle-4.svg\" alt=\"Accelerate\">\n\t<\/div><div class=\"csw-heading\">Responsable Marketing Digital<\/div><hr class=\"csw-sep show-on-hover\"><div class=\"csw-desc show-on-hover\">Con\u00e7oit et d\u00e9ploie des campagnes cibl\u00e9es int\u00e9grant les canaux num\u00e9riques et imprim\u00e9s afin de stimuler les renouvellements de polices et les opportunit\u00e9s de ventes crois\u00e9es. <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f420b7c e-con-full segment-boxes-container e-flex e-con e-child\" data-id=\"f420b7c\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2bc2fb5 elementor-widget__width-inherit segment-boxes elementor-widget elementor-widget-hover_description_box\" data-id=\"2bc2fb5\" data-element_type=\"widget\" data-widget_type=\"hover_description_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n\t.csw-hover-box {\n\t  width: 240px; \/* Set desired fixed width *\/\n\t  height: 350px; \/* Set desired fixed height *\/\n\t  min-width: 240px; \/* Ensure boxes are at least this wide *\/\n\t  min-height: 300px; \/* Ensure boxes are at least this tall *\/\n\t}\n\t#csw-2bc2fb5{ min-height:265px;justify-content:center;flex-direction: column;display: flex;background:#FAFAFA;border-radius:8px;padding:20px;text-align:center;color:#3B475D;transition:1ms all;border-top:5px solid #F89030}\n\t#csw-2bc2fb5:hover{background:#3B475D;color:#FFFFFF}\n\t#csw-2bc2fb5 .csw-icon img{width:65px;transition:.3s width}\n\t#csw-2bc2fb5:hover .csw-icon img{width:50px}\n\t#csw-2bc2fb5 .show-on-hover{display:none}\n\t#csw-2bc2fb5:hover .show-on-hover{display:block}\n\t#csw-2bc2fb5:hover .hide-on-hover{display:none}\n\t#csw-2bc2fb5 .csw-sep{width:70%;margin:10px;margin-left:0;border:0;border-top:2px solid #F89030;align-self:left;}\n\t#csw-2bc2fb5:hover .csw-sep{border-top-color:#F89030}\n\t<\/style><div id=\"csw-2bc2fb5\"><div class=\"csw-icon hide-on-hover\">\n\t\t<img decoding=\"async\" src=\"https:\/\/www.cincom.com\/wp-content\/uploads\/2025\/06\/team-10-1-1.svg\" alt=\"team\">\n\t<\/div><div class=\"csw-heading\">Responsable de la Communication Client<\/div><hr class=\"csw-sep show-on-hover\"><div class=\"csw-desc show-on-hover\">Supervise et g\u00e8re toutes les communications avec les clients par e-mail, SMS, chat, impression et portails, en garantissant une communication coh\u00e9rente et personnalis\u00e9e. <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e5889a8 e-con-full segment-boxes-container e-flex e-con e-child\" data-id=\"e5889a8\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-adb855b elementor-widget__width-inherit segment-boxes elementor-widget elementor-widget-hover_description_box\" data-id=\"adb855b\" data-element_type=\"widget\" data-widget_type=\"hover_description_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n\t.csw-hover-box {\n\t  width: 240px; \/* Set desired fixed width *\/\n\t  height: 350px; \/* Set desired fixed height *\/\n\t  min-width: 240px; \/* Ensure boxes are at least this wide *\/\n\t  min-height: 300px; \/* Ensure boxes are at least this tall *\/\n\t}\n\t#csw-adb855b{ min-height:265px;justify-content:center;flex-direction: column;display: flex;background:#FAFAFA;border-radius:8px;padding:20px;text-align:center;color:#3B475D;transition:1ms all;border-top:5px solid #F89030}\n\t#csw-adb855b:hover{background:#3B475D;color:#FFFFFF}\n\t#csw-adb855b .csw-icon img{width:65px;transition:.3s width}\n\t#csw-adb855b:hover .csw-icon img{width:50px}\n\t#csw-adb855b .show-on-hover{display:none}\n\t#csw-adb855b:hover .show-on-hover{display:block}\n\t#csw-adb855b:hover .hide-on-hover{display:none}\n\t#csw-adb855b .csw-sep{width:70%;margin:10px;margin-left:0;border:0;border-top:2px solid #F89030;align-self:left;}\n\t#csw-adb855b:hover .csw-sep{border-top-color:#F89030}\n\t<\/style><div id=\"csw-adb855b\"><div class=\"csw-icon hide-on-hover\">\n\t\t<img decoding=\"async\" src=\"https:\/\/www.cincom.com\/wp-content\/uploads\/2025\/07\/customer-support.svg\" alt=\"customer-support\">\n\t<\/div><div class=\"csw-heading\">Charg\u00e9 de la Relation Client<\/div><hr class=\"csw-sep show-on-hover\"><div class=\"csw-desc show-on-hover\">Utilise des outils omnicanaux pour r\u00e9pondre aux demandes de renseignements et envoyer des informations sur les polices ou des mises \u00e0 jour sur les sinistres via les canaux pr\u00e9f\u00e9r\u00e9s du client. <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c5839ac e-con-full e-flex e-con e-parent\" data-id=\"c5839ac\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-5febfdd e-con-full e-flex e-con e-child\" data-id=\"5febfdd\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c98970a elementor-headline--style-highlight elementor-widget elementor-widget-animated-headline\" data-id=\"c98970a\" data-element_type=\"widget\" data-settings=\"{&quot;marker&quot;:&quot;underline&quot;,&quot;highlighted_text&quot;:&quot;7 raisons&quot;,&quot;headline_style&quot;:&quot;highlight&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;highlight_animation_duration&quot;:1200,&quot;highlight_iteration_delay&quot;:8000}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2 class=\"elementor-headline\">\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">7 raisons<\/span>\n\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">pour lesquelles votre CCM ne donne pas les r\u00e9sultats escompt\u00e9s<\/span>\n\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f57b7ac elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"f57b7ac\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tD\u00e9couvrez les failles invisibles qui ralentissent vos \u00e9quipes, compromettent votre conformit\u00e9 et frustrent vos clients.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2001543 elementor-align-center btn--cta-arrow elementor-mobile-align-left elementor-widget elementor-widget-button\" data-id=\"2001543\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.cincom.com\/ccm\/resources\/infographics\/7-signs-your-ccm-platform-is-holding-you-back\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">T\u00e9l\u00e9charger maintenant<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f4732fc e-flex e-con-boxed e-con e-parent\" data-id=\"f4732fc\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b722a4 elementor-widget__width-initial elementor-headline--style-highlight elementor-widget elementor-widget-animated-headline\" data-id=\"1b722a4\" data-element_type=\"widget\" data-settings=\"{&quot;marker&quot;:&quot;underline&quot;,&quot;highlighted_text&quot;:&quot;secteur Assurances&quot;,&quot;headline_style&quot;:&quot;highlight&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;highlight_animation_duration&quot;:1200,&quot;highlight_iteration_delay&quot;:8000}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2 class=\"elementor-headline\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">Cas d'usage concrets dans le<\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">secteur Assurances<\/span>\n\t\t\t\t<\/span>\n\t\t\t\t<\/h2>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e699c41 e-n-tabs-mobile elementor-widget elementor-widget-n-tabs\" data-id=\"e699c41\" data-element_type=\"widget\" id=\"industry-features-container\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"241802305\" aria-label=\"Onglets. Ouvrez des \u00e9l\u00e9ments avec Entrer ou Espace, fermez-les avec Echape et naviguez \u00e0 l&#039;aide des touches fl\u00e9ch\u00e9es.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-2418023051\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-2418023051\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\t01. Campagnes de renouvellement de contrats\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-2418023052\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-2418023052\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\t02. Notifications de l'\u00e9tat des r\u00e9clamations\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-2418023053\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-2418023053\" style=\"--n-tabs-title-order: 3;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\t03. Rappels de facturation et de paiement\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-2418023054\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-2418023054\" style=\"--n-tabs-title-order: 4;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\t04. Kits de bienvenue pour les nouvelles politiques\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-2418023055\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"5\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-2418023055\" style=\"--n-tabs-title-order: 5;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\t05. Suivi du service \u00e0 la client\u00e8le\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-2418023056\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"6\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-2418023056\" style=\"--n-tabs-title-order: 6;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\t06. Informations r\u00e9glementaires\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-2418023051\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2418023051\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-74f1611 e-con-full e-flex e-con e-child\" data-id=\"74f1611\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-50d74d8 e-flex e-con-boxed e-con e-child\" data-id=\"50d74d8\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ae9e231 e-con-full e-flex e-con e-child\" data-id=\"ae9e231\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f0990e1 elementor-hidden-mobile elementor-widget elementor-widget-heading\" data-id=\"f0990e1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Campagnes de renouvellement de contrats<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49452c2 elementor-widget elementor-widget-text-editor\" data-id=\"49452c2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tDiffusez des rappels et des offres de renouvellement personnalis\u00e9s via e-mail, SMS, courrier et notifications mobiles. Garantissez une approche proactive au moment opportun, en utilisant les canaux pr\u00e9f\u00e9r\u00e9s de vos clients.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3861590 elementor-widget elementor-widget-image\" data-id=\"3861590\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.cincom.com\/wp-content\/uploads\/elementor\/thumbs\/Eloquence-Features-r8hiu9hsu05qctt6q5nepi4ojoiws7sso38mvst68w.jpg\" title=\"Eloquence Features\" alt=\"Eloquence Features\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-2418023052\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2418023052\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-eb01833 e-con-full e-flex e-con e-child\" data-id=\"eb01833\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-2f2005f e-flex e-con-boxed e-con e-child\" data-id=\"2f2005f\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6e13e95 e-con-full e-flex e-con e-child\" data-id=\"6e13e95\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f09bc16 elementor-hidden-mobile elementor-widget elementor-widget-heading\" data-id=\"f09bc16\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Notifications de l'\u00e9tat des r\u00e9clamations<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac268c6 elementor-widget elementor-widget-text-editor\" data-id=\"ac268c6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW267741385 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW267741385 BCX8\">Mettez automatiquement les demandeurs au courant en leur envoyant des alertes de statut en temps r\u00e9el par SMS, par courriel ou par l&rsquo;interm\u00e9diaire des portails clients, ce qui r\u00e9duit le nombre d&rsquo;appels entrants et am\u00e9liore la transparence.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-665d087 elementor-widget elementor-widget-image\" data-id=\"665d087\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.cincom.com\/wp-content\/uploads\/elementor\/thumbs\/fs2-r75b5v6xkzq9yzvtpxkgy81t3m5zc72nv1czgb1rkw.jpg\" title=\"fs2\" alt=\"Supports Open Standards\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-2418023053\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2418023053\" data-tab-index=\"3\" style=\"--n-tabs-title-order: 3;\" class=\" elementor-element elementor-element-5e054d2 e-con-full e-flex e-con e-child\" data-id=\"5e054d2\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-06ab2e7 e-flex e-con-boxed e-con e-child\" data-id=\"06ab2e7\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cfdc712 e-con-full e-flex e-con e-child\" data-id=\"cfdc712\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c0230a1 elementor-hidden-mobile elementor-widget elementor-widget-heading\" data-id=\"c0230a1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Rappels de facturation et de paiement<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a256ea elementor-widget elementor-widget-text-editor\" data-id=\"5a256ea\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW103965270 BCX8\">Envoyez des relev\u00e9s de facturation multicanaux et des alertes de retard de paiement par le biais de formats num\u00e9riques et imprim\u00e9s adapt\u00e9s aux pr\u00e9f\u00e9rences des clients, acc\u00e9l\u00e9rant ainsi le recouvrement et r\u00e9duisant les impay\u00e9s. <\/span><span class=\"NormalTextRun SCXW103965270 BCX8\">les impay\u00e9s.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe038cc elementor-widget elementor-widget-image\" data-id=\"fe038cc\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.cincom.com\/wp-content\/uploads\/elementor\/thumbs\/Automated-Document-Processing-Software-rf7tqob43bwkuftypxpo7jc6zi668gy2cma8z1oo2o.webp\" title=\"Automated Document Processing Software\" alt=\"Automated Document Processing Software\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-2418023054\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2418023054\" data-tab-index=\"4\" style=\"--n-tabs-title-order: 4;\" class=\" elementor-element elementor-element-3d82a53 e-flex e-con-boxed e-con e-child\" data-id=\"3d82a53\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3c92067 e-con-full e-flex e-con e-child\" data-id=\"3c92067\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-506b2c5 e-con-full e-flex e-con e-child\" data-id=\"506b2c5\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3dbc5ea elementor-hidden-mobile elementor-widget elementor-widget-heading\" data-id=\"3dbc5ea\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Kits de bienvenue pour les nouvelles politiques<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64c4501 elementor-widget elementor-widget-text-editor\" data-id=\"64c4501\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW227385869 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW227385869 BCX8\">Cr\u00e9ez et distribuez des messages de bienvenue personnalis\u00e9s en combinant des documents imprim\u00e9s, des courriels et des confirmations par SMS afin d&rsquo;am\u00e9liorer les exp\u00e9riences d&rsquo;accueil.<\/span><\/span><span class=\"LineBreakBlob BlobObject DragDrop SCXW227385869 BCX8\"><span class=\"SCXW227385869 BCX8\"> <\/span><br class=\"SCXW227385869 BCX8\"><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-93273b9 elementor-widget elementor-widget-image\" data-id=\"93273b9\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.cincom.com\/wp-content\/uploads\/elementor\/thumbs\/Working-on-Laptop-1-scaled-r75b65j5o64fipgt1k1d7nfvmur0ov7pkgjbqcmfog.jpg\" title=\"Working on Laptop\" alt=\"Working on Laptop\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-2418023055\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2418023055\" data-tab-index=\"5\" style=\"--n-tabs-title-order: 5;\" class=\" elementor-element elementor-element-da5b2e5 e-flex e-con-boxed e-con e-child\" data-id=\"da5b2e5\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-23a262d e-con-full e-flex e-con e-child\" data-id=\"23a262d\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-73598f1 e-con-full e-flex e-con e-child\" data-id=\"73598f1\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-36e6f0c elementor-hidden-mobile elementor-widget elementor-widget-heading\" data-id=\"36e6f0c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Suivi du service \u00e0 la client\u00e8le<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a0484bc elementor-widget elementor-widget-text-editor\" data-id=\"a0484bc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tPermettez aux RSC de r\u00e9pondre via les canaux pr\u00e9f\u00e9r\u00e9s du client (t\u00e9l\u00e9phone, chat, e-mail ou SMS), afin d&rsquo;assurer une communication transparente et coh\u00e9rente.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d73a848 elementor-widget elementor-widget-image\" data-id=\"d73a848\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.cincom.com\/wp-content\/uploads\/elementor\/thumbs\/fs5-1-rik0vvjo6d5drir89zlaw7b8a26bj6mwq6eecn9yao.jpg\" title=\"fs5\" alt=\"Des r\u00e8gles logiques int\u00e9gr\u00e9es pour un contenu sans erreur\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-2418023056\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2418023056\" data-tab-index=\"6\" style=\"--n-tabs-title-order: 6;\" class=\" elementor-element elementor-element-ceb3f77 e-flex e-con-boxed e-con e-child\" data-id=\"ceb3f77\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-bc6cf74 e-con-full e-flex e-con e-child\" data-id=\"bc6cf74\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-5e17725 e-con-full e-flex e-con e-child\" data-id=\"5e17725\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69ee571 elementor-hidden-mobile elementor-widget elementor-widget-heading\" data-id=\"69ee571\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Informations r\u00e9glementaires<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e6eb65 elementor-widget elementor-widget-text-editor\" data-id=\"1e6eb65\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW81790369 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW81790369 BCX8\">Distribuer les documents de conformit\u00e9 juridictionnelle et les informations requises par le biais de plusieurs canaux afin d&rsquo;assurer une large diffusion et une bonne pr\u00e9paration \u00e0 l&rsquo;audit.<\/span><\/span><span class=\"EOP SCXW81790369 BCX8\" data-ccp-props=\"{}\"> <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c723876 elementor-widget elementor-widget-image\" data-id=\"c723876\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.cincom.com\/wp-content\/uploads\/elementor\/thumbs\/Documents-ra6ik1q7lfvmxbecv4r6fkpkldwz34314eaodeu674.jpg\" title=\"Documents\" alt=\"Documents\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-08c554c e-con-full e-flex e-con e-parent\" data-id=\"08c554c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-2a84d3f e-con-full elementor-hidden-mobile e-flex e-con e-child\" data-id=\"2a84d3f\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c2f6267 e-con-full e-flex e-con e-child\" data-id=\"c2f6267\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-414e4ce e-con-full e-flex e-con e-child\" data-id=\"414e4ce\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-96ab082 elementor-widget elementor-widget-heading\" data-id=\"96ab082\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Une expertise prouv\u00e9e dans l\u2019Assurance. La confiance des leaders du secteur.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b250ea3 e-con-full e-flex e-con e-child\" data-id=\"b250ea3\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d8eee83 elementor-align-center btn--cta-arrow-reverse elementor-mobile-align-left elementor-widget elementor-widget-button\" data-id=\"d8eee83\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.cincom.com\/fr\/ccm\/planifier-une-demo\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">R\u00e9servez une d\u00e9mo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37db8cb elementor-align-center btn--cta-arrow elementor-mobile-align-left elementor-widget elementor-widget-button\" data-id=\"37db8cb\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.cincom.com\/fr\/ccm\/contactez-nous\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contacter notre \u00e9quipe<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-44d7f57 e-con-full e-flex e-con e-parent\" data-id=\"44d7f57\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-857f333 elementor-headline--style-highlight elementor-widget elementor-widget-animated-headline\" data-id=\"857f333\" data-element_type=\"widget\" data-settings=\"{&quot;marker&quot;:&quot;underline&quot;,&quot;highlighted_text&quot;:&quot;Cincom Eloquence&quot;,&quot;headline_style&quot;:&quot;highlight&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;highlight_animation_duration&quot;:1200,&quot;highlight_iteration_delay&quot;:8000}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2 class=\"elementor-headline\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">Questions fr\u00e9quemment pos\u00e9es sur  <\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">Cincom Eloquence<\/span>\n\t\t\t\t<\/span>\n\t\t\t\t<\/h2>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-680e856 elementor-widget elementor-widget-html\" data-id=\"680e856\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How does Cincom Eloquence ensure a consistent brand voice across different channels?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"All messages are created and managed within a unified platform using shared templates and approved content libraries, ensuring brand and regulatory consistency across every communication channel.\\n\\n\"}},{\"@type\":\"Question\",\"name\":\"Can business users manage omnichannel campaigns without IT involvement?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. Eloquence gives business users full control to design, schedule, and send communications directly, eliminating IT delays while maintaining compliance and oversight.\\n\\n\"}},{\"@type\":\"Question\",\"name\":\"What systems can Eloquence integrate with to personalize communications?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Eloquence connects seamlessly with CRM, ERP, and other enterprise systems to pull real-time data, enabling personalized and context-aware communications across all channels.\"}},{\"@type\":\"Question\",\"name\":\"Does Eloquence support automated triggers for sending messages?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. You can configure event-driven or time-based triggers so messages are automatically sent in response to customer actions or scheduled campaigns.\\n\\n\"}},{\"@type\":\"Question\",\"name\":\"How does Eloquence help improve customer engagement rates?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Key CCM features include document automation, multichannel delivery, personalization, template management, analytics, regulatory compliance tools, and integration capabilities.\\n\\n\"}}]}<\/script><!--FAQPage Code Generated by https:\/\/saijogeorge.com\/json-ld-schema-generator\/faq\/-->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dadc7e0 e-grid e-con-boxed e-con e-child\" data-id=\"dadc7e0\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3d6c0f7 elementor-widget__width-initial cincom-faq-accordion elementor-widget elementor-widget-n-accordion\" data-id=\"3d6c0f7\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6440\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-6440\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> 1. Comment Cincom Eloquence assure-t-il la coh\u00e9rence de la voix de la marque sur les diff\u00e9rents canaux ? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256C8 119 119 8 256 8s248 111 248 248-111 248-248 248S8 393 8 256zm231-113.9L103.5 277.6c-9.4 9.4-9.4 24.6 0 33.9l17 17c9.4 9.4 24.6 9.4 33.9 0L256 226.9l101.6 101.6c9.4 9.4 24.6 9.4 33.9 0l17-17c9.4-9.4 9.4-24.6 0-33.9L273 142.1c-9.4-9.4-24.6-9.4-34 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zM273 369.9l135.5-135.5c9.4-9.4 9.4-24.6 0-33.9l-17-17c-9.4-9.4-24.6-9.4-33.9 0L256 285.1 154.4 183.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L239 369.9c9.4 9.4 24.6 9.4 34 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6440\" class=\"elementor-element elementor-element-7497f92 e-con-full e-flex e-con e-child\" data-id=\"7497f92\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6440\" class=\"elementor-element elementor-element-f67e3f7 e-flex e-con-boxed e-con e-child\" data-id=\"f67e3f7\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dd5b52b elementor-widget elementor-widget-text-editor\" data-id=\"dd5b52b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Tous les messages sont cr\u00e9\u00e9s et g\u00e9r\u00e9s au sein d&rsquo;une plateforme unifi\u00e9e utilisant des mod\u00e8les partag\u00e9s et des biblioth\u00e8ques de contenu approuv\u00e9es, garantissant ainsi la coh\u00e9rence de la marque et de la r\u00e9glementation sur tous les canaux de communication.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6441\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6441\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> 2. Les utilisateurs professionnels peuvent-ils g\u00e9rer des campagnes omnicanales sans l'intervention des services informatiques ? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256C8 119 119 8 256 8s248 111 248 248-111 248-248 248S8 393 8 256zm231-113.9L103.5 277.6c-9.4 9.4-9.4 24.6 0 33.9l17 17c9.4 9.4 24.6 9.4 33.9 0L256 226.9l101.6 101.6c9.4 9.4 24.6 9.4 33.9 0l17-17c9.4-9.4 9.4-24.6 0-33.9L273 142.1c-9.4-9.4-24.6-9.4-34 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zM273 369.9l135.5-135.5c9.4-9.4 9.4-24.6 0-33.9l-17-17c-9.4-9.4-24.6-9.4-33.9 0L256 285.1 154.4 183.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L239 369.9c9.4 9.4 24.6 9.4 34 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6441\" class=\"elementor-element elementor-element-b6efb33 e-con-full e-flex e-con e-child\" data-id=\"b6efb33\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6441\" class=\"elementor-element elementor-element-7d16202 e-flex e-con-boxed e-con e-child\" data-id=\"7d16202\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e71f0a elementor-widget elementor-widget-text-editor\" data-id=\"9e71f0a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Oui. Eloquence donne aux utilisateurs professionnels le contr\u00f4le total de la conception, de la programmation et de l&rsquo;envoi direct des communications, \u00e9liminant ainsi les d\u00e9lais informatiques tout en maintenant la conformit\u00e9 et la surveillance. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6442\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6442\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> 3. Quels sont les syst\u00e8mes avec lesquels Eloquence peut s'int\u00e9grer pour personnaliser les communications ? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256C8 119 119 8 256 8s248 111 248 248-111 248-248 248S8 393 8 256zm231-113.9L103.5 277.6c-9.4 9.4-9.4 24.6 0 33.9l17 17c9.4 9.4 24.6 9.4 33.9 0L256 226.9l101.6 101.6c9.4 9.4 24.6 9.4 33.9 0l17-17c9.4-9.4 9.4-24.6 0-33.9L273 142.1c-9.4-9.4-24.6-9.4-34 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zM273 369.9l135.5-135.5c9.4-9.4 9.4-24.6 0-33.9l-17-17c-9.4-9.4-24.6-9.4-33.9 0L256 285.1 154.4 183.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L239 369.9c9.4 9.4 24.6 9.4 34 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6442\" class=\"elementor-element elementor-element-23f5698 e-con-full e-flex e-con e-child\" data-id=\"23f5698\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6442\" class=\"elementor-element elementor-element-a604dc3 e-flex e-con-boxed e-con e-child\" data-id=\"a604dc3\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc81e67 elementor-widget elementor-widget-text-editor\" data-id=\"bc81e67\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Eloquence se connecte de mani\u00e8re transparente aux syst\u00e8mes CRM, ERP et autres syst\u00e8mes d&rsquo;entreprise pour extraire des donn\u00e9es en temps r\u00e9el, permettant ainsi des communications personnalis\u00e9es et contextuelles sur tous les canaux.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43741cc elementor-widget__width-initial cincom-faq-accordion elementor-widget elementor-widget-n-accordion\" data-id=\"43741cc\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-7070\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-7070\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> 4. Est-ce qu'Eloquence supporte des d\u00e9clencheurs automatiques pour l'envoi de messages ? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256C8 119 119 8 256 8s248 111 248 248-111 248-248 248S8 393 8 256zm231-113.9L103.5 277.6c-9.4 9.4-9.4 24.6 0 33.9l17 17c9.4 9.4 24.6 9.4 33.9 0L256 226.9l101.6 101.6c9.4 9.4 24.6 9.4 33.9 0l17-17c9.4-9.4 9.4-24.6 0-33.9L273 142.1c-9.4-9.4-24.6-9.4-34 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zM273 369.9l135.5-135.5c9.4-9.4 9.4-24.6 0-33.9l-17-17c-9.4-9.4-24.6-9.4-33.9 0L256 285.1 154.4 183.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L239 369.9c9.4 9.4 24.6 9.4 34 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-7070\" class=\"elementor-element elementor-element-fd647a7 e-con-full e-flex e-con e-child\" data-id=\"fd647a7\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-7070\" class=\"elementor-element elementor-element-f014fa9 e-flex e-con-boxed e-con e-child\" data-id=\"f014fa9\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b341bf7 elementor-widget elementor-widget-text-editor\" data-id=\"b341bf7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Oui. Vous pouvez configurer des d\u00e9clencheurs \u00e9v\u00e9nementiels ou temporels afin que les messages soient automatiquement envoy\u00e9s en r\u00e9ponse aux actions des clients ou aux campagnes programm\u00e9es. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-7071\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-7071\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> 5. Comment Eloquence contribue-t-il \u00e0 am\u00e9liorer les taux d'engagement des clients ? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256C8 119 119 8 256 8s248 111 248 248-111 248-248 248S8 393 8 256zm231-113.9L103.5 277.6c-9.4 9.4-9.4 24.6 0 33.9l17 17c9.4 9.4 24.6 9.4 33.9 0L256 226.9l101.6 101.6c9.4 9.4 24.6 9.4 33.9 0l17-17c9.4-9.4 9.4-24.6 0-33.9L273 142.1c-9.4-9.4-24.6-9.4-34 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zM273 369.9l135.5-135.5c9.4-9.4 9.4-24.6 0-33.9l-17-17c-9.4-9.4-24.6-9.4-33.9 0L256 285.1 154.4 183.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L239 369.9c9.4 9.4 24.6 9.4 34 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-7071\" class=\"elementor-element elementor-element-4481700 e-con-full e-flex e-con e-child\" data-id=\"4481700\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-7071\" class=\"elementor-element elementor-element-5b92175 e-flex e-con-boxed e-con e-child\" data-id=\"5b92175\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dcdc6f8 elementor-widget elementor-widget-text-editor\" data-id=\"dcdc6f8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les principales caract\u00e9ristiques du CCM sont l&rsquo;<a href=\"https:\/\/www.cincom.com\/blog\/ccm\/what-is-document-automation-and-how-can-it-transform-customer-communications\/\" target=\"_blank\" rel=\"noopener\">automatisation des documents<\/a>, la diffusion multicanal, la personnalisation, la gestion des mod\u00e8les, l&rsquo;analyse, les outils de conformit\u00e9 r\u00e9glementaire et les capacit\u00e9s d&rsquo;int\u00e9gration.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>La communication omnicanale avec Cincom CCM Contactez chaque client, \u00e0 tout moment, selon ses pr\u00e9f\u00e9rences. Cincom Eloquence vous permet de diffuser des communications personnalis\u00e9es sur n&rsquo;importe quel canal \u2014 papier, portail Web, courriel, SMS, push mobile &#8211; en temps r\u00e9el, quel que soit le volume, en assurant une image de marque coh\u00e9rente et le respect [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":20209,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-20731","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Communication omnicanale pour CCM | Cincom Eloquence<\/title>\n<meta name=\"description\" content=\"Atteignez vos clients sur leurs canaux pr\u00e9f\u00e9r\u00e9s gr\u00e2ce \u00e0 la solution de communication omnicanale de Cincom. Diffusez des messages personnalis\u00e9s et coh\u00e9rents sur les supports imprim\u00e9s, num\u00e9riques et mobiles.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cincom.com\/fr\/ccm\/caracteristiques\/communication-omnicanale\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Communication omnicanale pour CCM | Cincom Eloquence\" \/>\n<meta property=\"og:description\" content=\"Atteignez vos clients sur leurs canaux pr\u00e9f\u00e9r\u00e9s gr\u00e2ce \u00e0 la solution de communication omnicanale de Cincom. 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