Cincom https://www.cincom.com/ CPQ & Customer Communication Management Software Solutions Thu, 26 Mar 2026 11:42:33 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.1 https://www.cincom.com/wp-content/uploads/2025/05/favicon-32x32-1.png Cincom https://www.cincom.com/ 32 32 Configuring the Future https://www.cincom.com/blog/cpq/configuring-the-future/ Thu, 26 Mar 2026 11:28:27 +0000 https://www.cincom.com/?p=21546 How AI Is Rewriting the Rules of Product Configuration and CPQ 15% more quota achievement with AI-powered CPQ 87% reduction in clicks for some organizations 30% fewer credit-note adjustments reported In an era defined by customer expectations for speed, accuracy, and personalization, the traditional tools of product configuration and quoting are struggling to keep pace. […]

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]]> Risk Management Compliance in a Digital-First World: The Role of CCM https://www.cincom.com/blog/ccm/risk-management-compliance-in-a-digital-first-world/ https://www.cincom.com/blog/ccm/risk-management-compliance-in-a-digital-first-world/#respond Tue, 24 Mar 2026 07:02:32 +0000 https://www.cincom.com/?p=21543 Organizations today are engaging customers across more channels than ever before. Email, SMS, secure portals, mobile apps, and more, and that’s just what’s standard now. Each channel generates data. Each brings its own regulatory obligations. And each introduces a potential point of failure if your compliance infrastructure isn’t built to handle the volume. Here’s the […]

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]]> https://www.cincom.com/blog/ccm/risk-management-compliance-in-a-digital-first-world/feed/ 0 How Multi-Channel Sales Drive Growth for Manufacturers https://www.cincom.com/blog/cpq/how-multi-channel-sales-drive-growth-for-manufacturers/ Mon, 16 Mar 2026 19:05:07 +0000 https://cincomdevstg.wpenginepowered.com/uncategorized/multi-channel-sales-drive-growth-for-manufacturers/ Why CPQ and Multi-Channel Sales Strategies Matter for Growth Organic growth can be an elusive goal for manufacturing enterprises. Yet, when companies identify their goals and objectives for a given year, growth is nearly always included near the top of the list. This is especially true for local and regional enterprises that are trying to […]

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]]> CPQ Makes It Selling Season All Year Long https://www.cincom.com/blog/cpq/cpq-makes-it-selling-season-all-year-long/ Mon, 16 Mar 2026 14:57:47 +0000 https://cincomdevstg.wpenginepowered.com/uncategorized/cpq-makes-it-selling-season-all-year-long/ CPQ and Seasonal Selling Cycles in B2B Sales Google the term seasonal selling, and you will find thousands of resources related to retail surviving beyond the holiday rush. But seasonal demand affects more than just retail. B2B manufacturers and industrial sales organizations also face significant seasonal sales fluctuations. These fluctuations often create B2B seasonal sales […]

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]]> CPQ Billing vs Traditional Billing: What’s the Difference? https://www.cincom.com/blog/cpq/cpq-billing-vs-traditional-billing/ https://www.cincom.com/blog/cpq/cpq-billing-vs-traditional-billing/#respond Wed, 11 Mar 2026 07:23:33 +0000 https://www.cincom.com/?p=21504 While implementing CPQ systems across manufacturing, industrial equipment, and subscription-driven businesses, there is a persistent problem. Most revenue problems don’t start with billing. They start in the disconnect between quoting and billing. For years, traditional billing systems worked just fine. Companies sold products. Finance generated invoices. Revenue was recognized and done. But things started changing […]

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]]> https://www.cincom.com/blog/cpq/cpq-billing-vs-traditional-billing/feed/ 0 Why Do Insurers Struggle to Create Personalized Letter Correspondence? https://www.cincom.com/blog/ccm/why-do-insurers-struggle-to-create-personalized-letter-correspondence/ Mon, 09 Mar 2026 15:22:43 +0000 https://cincomdevstg.wpenginepowered.com/uncategorized/why-do-insurers-struggle-to-create-personalized-letter-correspondence/ Introduction Insurers operate in a world of extremes. On one side are meticulously structured, high-volume policy documents; on the other, dynamic, ad hoc correspondence triggered by claims, inquiries, or policy changes. Meeting these demands reveals the core of personalized insurance correspondence challenges, as traditional systems often fail to deliver messaging that feels individual and contextually […]

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]]> CPQ Perspectives for Distributor-Led Sales https://www.cincom.com/blog/cpq/cpq-perspectives-distributor/ Mon, 09 Mar 2026 14:00:09 +0000 https://cincomdevstg.wpenginepowered.com/uncategorized/cpq-perspectives-the-distributor/ Distributors play a critical role in connecting manufacturers with end customers. But as product complexity increases and sales move across digital and partner channels, traditional quoting processes often struggle to keep pace. Manual pricing, configuration errors and slow quote turnaround can limit a distributor’s ability to compete. This is where CPQ for distributors becomes essential. […]

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]]> Why Manufacturers Need CPQ: Solving Complex Sales and Production Challenges https://www.cincom.com/blog/cpq/why-manufacturers-need-cpq/ Sun, 08 Mar 2026 15:28:37 +0000 https://cincomdevstg.wpenginepowered.com/uncategorized/who-needs-cpq-manufacturers-thats-who/ Configure-price-quote software is often positioned as a sales enablement tool. But CPQ for complex manufacturing goes far beyond accelerating quotes. It connects sales, engineering, production, supply chain, and finance into a unified system that reduces errors, protects margins, and enables scalable growth. For manufacturers managing product complexity, regional pricing, dealer networks, and custom configurations, CPQ […]

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]]> Who’s on Your CPQ Vendor Shortlist? https://www.cincom.com/blog/cpq/whos-on-your-cpq-vendor-shortlist/ Sun, 08 Mar 2026 15:02:46 +0000 https://cincomdevstg.wpenginepowered.com/uncategorized/whos-on-your-cpq-vendor-shortlist/ Selecting the right CPQ solution vendor is a strategic decision that directly impacts revenue performance, operational efficiency, and long-term scalability. While the selection process may resemble other enterprise software purchases, CPQ is not just another tool. It touches sales, finance, operations, supply chain and customer support. Treating CPQ as a simple point solution for sales […]

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]]> Aligning Communication Architecture with Customer Experience Strategy https://www.cincom.com/blog/ccm/aligning-communication-architecture-with-customer-experience-strategy/ Wed, 04 Mar 2026 20:49:33 +0000 https://cincomdevstg.wpenginepowered.com/uncategorized/unlock-a-better-customer-experience-with-a-modern-customer-communication-management-system/ Fragmented Communication Architecture in Insurance In many insurance organizations, communication capabilities have expanded alongside core systems such as policy administration, claims, billing, and marketing. Each platform manages its own templates, workflows, and approval processes, which results in communication logic being distributed across the enterprise rather than being centrally governed. Over time, this structure increases complexity. […]

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]]> Integrate Marketing and Sales Operations to Improve Sales https://www.cincom.com/blog/cpq/integrate-marketing-sales-operations/ Thu, 26 Feb 2026 17:56:10 +0000 https://cincomdevstg.wpenginepowered.com/uncategorized/integrate-marketing-and-sales-operations-to-improve-sales/ Sales operations are under constant pressure to improve sales results. Effective integration of marketing and sales is critical to producing not just a one-time performance increase, but more importantly to actually deliver sustained improvements in sales operations over the long term. Organizations that successfully integrate marketing and sales operations create a repeatable engine for growth […]

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]]> IT Management Strategy: Modernizing Legacy Customer Communication Systems https://www.cincom.com/blog/ccm/it-management-strategy-modernizing-legacy-customer-communication-systems/ Thu, 26 Feb 2026 17:34:07 +0000 https://cincomdevstg.wpenginepowered.com/uncategorized/convince-it-management-that-modernizing-your-customer-communications-system-is-a-top-priority/ For many insurers, the approach toward IT budget construction and the measurement of IT value remains rooted in a traditional approach of centrally planned budgets and top-down portfolio metrics that can mask where IT value is really being delivered. Those who are looking to better understand how value is being delivered for IT should not […]

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]]> Insurance Correspondence Challenges and How to Solve Them https://www.cincom.com/blog/ccm/insurance-correspondence-challenges-and-how-to-solve-them/ https://www.cincom.com/blog/ccm/insurance-correspondence-challenges-and-how-to-solve-them/#respond Thu, 26 Feb 2026 07:12:21 +0000 https://www.cincom.com/?p=21445 In the earlier article, What Is Correspondence Management and Why Does It Matter for Insurers?, the groundwork was laid for why correspondence requires operational discipline. This piece continues from there and focuses on what begins to surface once that discipline is tested in day-to-day conditions. When insurance correspondence is examined closely, familiar patterns tend to […]

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]]> https://www.cincom.com/blog/ccm/insurance-correspondence-challenges-and-how-to-solve-them/feed/ 0 8 Ways Customer Communication Management Strengthens Regulatory Compliance in Banking https://www.cincom.com/blog/ccm/8-ways-customer-communication-management-strengthens-regulatory-compliance-in-banking/ https://www.cincom.com/blog/ccm/8-ways-customer-communication-management-strengthens-regulatory-compliance-in-banking/#respond Thu, 26 Feb 2026 06:07:30 +0000 https://www.cincom.com/?p=21442 Every complex system depends on a framework of controls that preserve order as scale increases. In small organizations, oversight is often personal and direct. As institutions expand, processes multiply, responsibilities are distributed across teams, and systems begin to operate at a volume no individual can fully supervise. At that point, governance depends on structure rather […]

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]]> https://www.cincom.com/blog/ccm/8-ways-customer-communication-management-strengthens-regulatory-compliance-in-banking/feed/ 0 How Does Customer Communications Management Software Help with Customer Communications Strategy? https://www.cincom.com/blog/ccm/how-does-customer-communications-management-software-help-with-customer-communications-strategy/ https://www.cincom.com/blog/ccm/how-does-customer-communications-management-software-help-with-customer-communications-strategy/#respond Tue, 24 Feb 2026 09:37:52 +0000 https://webdev.cincom.com/?p=17090 The Significance of a Customer Communications Strategy in the Digital-First Era Every bill, policy update, welcome letter, or simple text reminder shapes the customer experience. Whether deliberate or not, each interaction communicates something about your brand’s reliability, clarity, and respect for the customer’s time. Most organizations engage with customers every day. Few do so with […]

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]]> https://www.cincom.com/blog/ccm/how-does-customer-communications-management-software-help-with-customer-communications-strategy/feed/ 0 Why You Should Consider Investing in a Customer Communications Solution https://www.cincom.com/blog/ccm/why-you-should-consider-investing-in-a-customer-communications-solution/ Tue, 24 Feb 2026 09:30:27 +0000 https://cincomdevstg.wpenginepowered.com/uncategorized/why-you-should-consider-investing-in-a-customer-communications-solution/ Introduction Many organizations today are asking a reasonable question: Why should they consider investing in a new customer communications solution when correspondence and documents are already being created and delivered successfully? For years, the ability to generate accurate documents and ensure they reach customers on time has been viewed as a fundamental operational requirement. For […]

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