Cincom Eloquence Helps Commercial Lines Insurer Enhance the Customer Experience through Improved Communications
CINCINNATI, OH — July 19, 2017 — Cincom Systems, a worldwide software provider, announced today that Alaska National Insurance Company (www.alaskanational.com), a leading insurer offering a comprehensive spectrum of commercial lines insurance coverage, has successfully implemented Cincom Eloquence® as its new customer communications solution.
“The success of Alaska National is built on exceptional service. A significant part of that commitment is delivering a stellar customer experience,” said Kristy Bottomley, Senior Vice President. “After exploring several vendor solutions, we chose Cincom’s Eloquence to enhance our correspondence processes. From the start, Cincom Eloquence has played a key role in helping our staff generate correspondence quickly and easily. Its intuitive end-user interface allows our staff to easily customize correspondence in real time with the added confidence that the content included is accurate and relevant.”
“Helping our clients exceed their customers’ expectations through better communications is our only focus,” commented Heath Laudick, North American Sales Director, Cincom Document Solutions. “We are pleased that Alaska National has already begun reaping value from Cincom Eloquence in powering its claims communications, and look forward to working with them in the future to expand its use across the enterprise.”
About Alaska National Insurance Company (https://www.alaskanational.com/)
Founded in Anchorage, Alaska in 1980, Alaska National Insurance Company has steadily grown into a leading super regional underwriter of commercial lines insurance in the western United States. Alaska National is known and respected as a service leader in commercial insurance. It distributes its products through a select network of independent insurance brokers and has offices in Alaska, California, Idaho and Washington.