We’re There When You Need Us
Internet Support
The Cincom SupportWeb® provides internet-based support, problem resolution, tracking and reporting, as well as access to a keyword-searchable knowledge base containing answers to many frequently asked questions. Cincom SupportWeb access is available to registered users of Cincom products 24 hours a day, 365 days a year.
When you log in, go to the Cincom List Server section. By subscribing to mantis_mainframe_news or mantis_openvms_unix_news, you will periodically receive information concerning the latest maintenance release and product fixes for MANTIS and AD/Advantage.
Telephone Support
Our Customer Service Center is staffed with knowledgeable and experienced Product Support Specialists who are available 24 hours a day, 365 days a year. For the phone number of the nearest Customer Support Center, visit http://supportweb.cincom.com/SupportCenters.asp.
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