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  • Overview

Distributed Sales Agent

Empower Sales Agents to Work from Any Location

Insurance sales agents are not always centralized in one location. That’s why many companies use a distributed sales agent solution -- like Cincom’s Synchrony -- to establish virtual contact centers.

Distributed sales agent solutions allow representatives to work from virtually any location—even their own homes. With Web-based reporting and real-time monitoring, managers can easily monitor agent statistics, such as productivity, status, sales volume, and interaction numbers. Distributed sales agent solutions are also flexible enough to accommodate growth.

Benefits of Distributed Sales Agent Solutions

In addition to the previously mentioned benefits, a distributed sales agent solution also has these advantages:

  • Presents all relevant information to sales agents so they can easily close sales
  • Allows companies to offer 24/7 service
  • Enables reports to be accessed over the Web