From SMBs to the Fortune 500, Synchrony simplifies the contact center for real ROI and superior customer service.

Hosted contact center solutions (also referred to as "on-demand") offer numerous inherent business advantages, making them the smart choice for businesses of all sizes. These advantages begin with a lower initial cost, quick implementation and a measure of protection from business disruption with the solution "hosted" outside of the physical contact center.

Below are resources that will provide a better overall view of the advantages of hosted contacts.

• Whitepaper: The Hosted Model: Simplifying Contact Center and Agent Desktop Solutions
  This white paper reveals how more and more companies are discovering that hosted solutions simplify the management of complex business processes resulting in low risk, low cost, rapid ROI and high value.
• Datasheet: Be prepared: The Business Continuity Advantages of Hosted Cincom Synchrony™
  Discover how Cincom Synchrony hosted can help insulate your business from potential disruptions and disasters and enable you to maintain business as usual under adverse conditions.
• Profile: Art Curators Enjoy the Comfort of Home with Cincom Synchrony™
  Learn how one company implemented Synchrony in two weeks and utilizes remote agents in order to hire agents that meet their unique requirements.
• Overview: Cincom Synchrony™ – Multi-channel Customer Experience Management
  Customers today have definite communication channel preferences, it could be by phone, e-mail, chat, or fax. Learn how Cincom Synchrony can provide a superior experience through any channel they choose.

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