Rick Sidorowicz

Rick Sidiroowicz

Rick Sidorowicz, BA, MBA, CEO of High Performance Retail, Publisher and Editor of The CEO Refresher, Moderator of The Mindful Network and 1001 Ways to Wow Your Customers.

Leading change from the inside!

We offer consulting, interim executive, performance improvement and training services to revitalize businesses, lead change and achieve breakthroughs in performance, with significant and sustainable increases in sales and bottom line profits; accompanied by aligned, positive and committed people; and exceptionally satisfied and loyal customers.

We will help you "get it right" for your people and your customers, and you will win. We guarantee it!

What work?

Consulting, interim executive, project and line management engagement leading change and business turnarounds. We have experience with the revitalization of retail enterprises.

Customer service training that goes beyond to culture change - customer service and selling skills, "no sale is ever final," service recovery and "1001 ways to wow your customers." We can help you become "customer obessed" and win.

Implement best practices in loss prevention, labour productivity, incentive and recognition processes, and the High Performance Retail Team meeting model. Engage your people and achieve breakthroughs!

Coaching leaders of leaders for multi-store managers and the High Performance Performance Management model. Unleash the creativity and talent of your people!

In collaboration with FitzGerald Associates we offer several strategic diagnostic tools including the Preemptive Turnaround, Post Acquisition Due Diligence and the Corporate 360°. These are very powerful and enlightening tools!

In collaboration with Store Tech we can offer the leading edge traffic counter and sales performance management application.

In collaboration with T4G we can offer the intelligent application of technology to enable breakthroughs in performance. T4G provides multi-channel information delivery, leading edge intranet portal design and execution, a complete platform for on-line e-commerce and web experience, B2B front and back-end systems, business intelligence and process engineering.

We know that almost magical transformations and magnificent improvements in sales and profits can happen when all of the planets line up and you get it right. We know how good it can be.

This is not business as usual!

Contact Information:
Email - vfr@sympatico.ca
High Performance Retail
29 Hagersville Court
Etobicoke, Ontario, Canada M9C 4A2