The Complex Sale: Ten Hollywood Tips for Being “Good in a Room”
How to Handle That Crucial Moment
Stephanie Palmer, Author of "Good in a Room" and Steve Kayser, Cincom
"Ten Hollywood Tips for Being Good in a Room" focuses on that crucial moment — after you've worked for months (or years!) on your project and have the buyer interested. The meeting is set. There's a lot at stake. You have one chance to effectively communicate the value and uniqueness of your project. Now you have to be, what they call in Hollywood, "Good in a Room." MORE
Ask the Expert
 |
I have my first interview scheduled for a TV show. Help! I'm nervous. Any tips your experts can share? |
 |
Congratulations! Yes ... here are five real-world tips to help you. by Marsha Friedman, CEO of Event Management Services, Inc. |
Best Practices in Customer Service -
Cincom Contact Center Insights
Customer Relationships
Learn to Master the Power of a Positive "No"
No, Said Right
TODAY Show
Top 10 Reasons for Deploying a Customer Experience Management Program
The Good News? All the Pitfalls Are Avoidable
by Shaun Smith, smith+co, CustomerThink.com
Sometimes the Customer Is Always Right
Except, of Course, When They're Not
by Erika Morphy, CRM Buyer
Seven Keys to Creating a Customer-Focused Culture
Walking-the-Talk of your Mission Statement
by Jeff Mowatt
The Successful Customer-Loyalty Mindset
Prizing Speed Over Thoroughness Is Worthless
by Louis Columbus, CRM Buyer
Collaborate and Grow — New Selling and Business Acquisition Solution for Complex Products and Services
Business Process Management
IT's Next Frontier?
New Media
by Howard Greenfield, Silicon.com
CEOs Just Don't Get IT?
How to Get CEOs to See IT as Strategic
by Eric Chabrow, CIO Insight
Getting an Education on Enterprise 2.0
A Series of Excellent Articles and Resources
by Louis Columbus, The Perfect Customer Experience Blog
Living through a Complicated IT Project Implementation
It Can Be a Great Experience
by Dale Wolf, The Perfect Customer Experience Blog
Ten Reasons to Automate Manufacturing Compliance
Quality Assurance Doesn't Have to Be a Nightmare
by Louis Columbus, IndustryWeek.com
20 Things to Do in 20 Minutes
To be more successful at work
by Stephanie Overby, CIO
The Asian Internet Cable Story
Ship Anchors Rip Up Cable – and Rip into the Economy
by Shiraz Datta
Document Management for Insurers:
Overview and Solution Spectrum
Enterprise Content Management
The Expanding Digital Universe
How Big Is Your Digital Footprint?
White paper by IDC (PDF)
How to Write a Lead-Generation Letter
That Attracts Complex Sales Prospects
by Jim Logan, Accelerate Business Group (PDF)
Silence Fails
The Five Crucial Conversations for Flawless Execution
by Vital Smarts (PDF)
The Content Blogger
Trends in enterprise and media-content markets
by John Blossom
Top 10 Universal and Blended Enterprise SEO Tips
Uhh ... What is Universal and Blended Search?
by Larry Chase