Cincom MiGuide™

Easy-to-Build Guides

Interactive guides contain an easy-to-understand tree of questions and answers that lead to a specific result. Your business experts will be able to create and maintain these "question trees" with very little training and no involvement from specialized programmers. This provides a significant improvement over the typical solutions that require programmers and other IT resources.

Provide the Best Service Possible
By minimizing IT involvement, web pages and call-center guides can be kept in sync with your customers’ rapidly changing business climate and will ensure that all interactions get the best possible service and information from your website or contact center, the first time and every time.

Cincom MiGuide provides significant improvement over the typical solutions that require programmers and other IT resources to build and maintain interactive call guides and web pages