Simpler, smarter solutions yield high value, low cost, rapid ROI, and low risk.   Countries | Office Locations | Contact Us
Simpler, smarter solutions yield high value, low cost, rapid ROI, and low risk. Select Language: Français English
Business Solutions
Industry Solutions
Manufacturing
Cincom
Synchrony Value   Synchrony Value
Agent productivity and contact centre effectiveness are maximised when the desktop is the hub for interacting. Cincom Synchrony™ simplifies the contact centre by uniting an intelligent agent desktop with multi-channel interaction management for accurate, consistent and productive interactions. Help your agents work smarter and faster with a desktop populated with all the relevant content and resources at the time of interaction.
Learn how the more they know, the more your business can grow.   Are you prepared for an emergency? Learn how Synchrony reduces business risks.
 
Manufacturing company improves customer response times by 73%. Learn More   It's all in there: Inbound, outbound, agent desktop & analytics. Tour to learn more.
 
Awards & Recognition: Cincom Synchrony wins 2007 Product of the Year   Learn how Fine Art by Hyatt implemented a virtual Art Curator centre in less than two weeks
 
 
Cincom and Smith+co Partner to Help Contact Centers Evolve to Provide a Valuable Customer Experience
Ventana Research Benchmark Shows Customers Are Annoyed and Frustrated
Cincom Partners with Nouveau Solutions to Deliver Award-Winning Hosted Unified Agent Desktop Solution
Cincom’s Trent Fulcher Presents at U.S. Embassy in Rome, Italy
More News...