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Building an effective contact centre can be very expensive, especially for smaller enterprises that cannot afford the capital expenditure required to purchase, install and integrate premises-based technology. However, it is possible for organisations of all sizes to purchase contact centre technology on a hosted, "on-demand" basis. Cincom's on-demand contact centre and CRM solutions offer a serious alternative to the complexities, costs and risks associated with traditional CRM solutions.
Synchrony — Synchrony On-Demand is a fully integrated hosted contact centre and CRM solution delivered as a subscription, on a per-month, per-user basis. Unlike other solutions that offer scaled-down versions of their licensed product, Synchrony is architected from the ground up as a complete contact centre and CRM solution. Deployed on-demand, on-site or both, Synchrony optimises and complements your existing technology resulting in rapid deployment, clear cost savings and more satisfied customers.
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