Cincom’s unique combination of vision, mission, and strategy has served our clients well for over 40 years – longer than most other technology vendors have been in business.
 
  • Overview

Differentiate by Adding Value

Our Vision: The Perfect Customer Experience
Our vision has enabled us to serve our clients well for nearly 40 years. We have successfully looked forward at your future needs so that our solutions were always ready when needed. We live out the vision as each of us who work at Cincom pursues our individual tasks. We know how we all fit into the whole picture so that in the end we produce for you a combination of benefits that few others can match:

Our Mission: Simplify business operations and customer communications.
Our mission is to delight you with superior performance so that you, in turn, may delight your own customers. And since complexity is a fact of life in virtually every business process and operation today, that complexity often carries over into communications and experiences with customers.

While the complexity will not go away, Cincom solutions will help you manage it more easily thereby enabling you to make better decisions, communicate more clearly and provide your customers with greater value at comparatively low cost.

Our Strategy: Deliver value backed by commitment, strength and experience.
To be able to deliver value to our clients that exceeds anything they can find from any other technology vendor, we stay focused on areas where simplified business operations and customer communications are most critical to their success. We are therefore able to bring deep expertise and resources to help our clients manage complex business situations with the simplest, least expensive solution possible.

This combination of vision, mission and strategy has served our clients well for over 40 years-far longer than most other technology providers have been in business. In the technology industry, you don't get to stay around unless you deliver unique value. As proof, many of our clients have trusted and grown with us for over 20 years. Here’s what some of them have to say:

"Cincom has kept our business running … there is no reason to change." – Bob Wythe, IT Senior Manager, Vistawall (Cincom client since 1987)
"Cincom has always been honest with us. That’s the key to the relationship." – Dick Pearse, Information Systems Manager, The Trane Company (Cincom client since 1987)
"We are very happy with Cincom." - Bill Puckett, Information Support Services Bureau Chief, Ohio Department of Transportation (Cincom client since 1985)
"Cincom stepped forward in world-class fashion to help us." - Greg Carmichael, VP of IS, Emerson Power Transmission (Cincom client since 1978)
"Cincom did an outstanding job for us, and we appreciate it." - Ron Shoemaker, Central Michigan University Database Administrator (Cincom client since 1987)
"Cincom is the partner most willing to listen to our needs and requests." - Tom Aitken, IT Director, Fleetguard (Cincom client since 1988)

More on how we bring value to business: