Built with Cincom Smalltalk, the Wisconsin Delinquent Tax System (DTS) is used for all aspects of delinquent collections – hearings, agreements, levies, and filings. It automates tasks that previously were handled manually by field agents and the central office. The Smalltalk-built DTS has led to increased productivity, improved information availability, overhead cost reduction, and standardized case treatment – all of which enables this department to do more, and do it faster.

Department of Revenue IT managers investigated several development environments before selecting Cincom Smalltalk; they were impressed with Smalltalk’s code reuse and DB2 database. Ongoing maintenance has also proven to be easier and less labor-intensive than anticipated, now requiring only the part-time attention of a few programmers.