monabanq. Gains One-Second Response Time with Cincom Document Solutions
 
 

monabanq. is a bank without branch offices. Instead, this forward-thinking, all-purpose bank communicates with its 400,000 clients via mail, phone, "minitel" and the Internet. monabanq. passes the substantial savings on overhead costs along to its clients as interest-bearing accounts and attractive rates.

monabanq. actively seeks service and product developments that optimize management costs and marketing investments. Accordingly, monabanq. wanted a user-friendly yet cost-effective communication system that met clients' needs.

After testing various systems, monabanq. chose Cincom Document Solutions, which allows the bank to process more than 300,000 pages in less than four hours, with a one-second response time in interactive mode. monabanq. gained total control over the solution components and achieved independence from commercial software.

 
 
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