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As a world-leading producer of stamping tools, Dayton Progress provides premier customer service by maintaining the highest of quality standards. This global subsidiary of Federal Signal Corp. was also looking to become "the company that is easiest to do business with" by replacing a 30-year-old software system and streamlining the order-entry process. When Dayton Progress chose to purchase the guided selling and product configurator technology from Cincom, it earned a payback in less than 2 years derived from greater efficiencies in maintenance, order entry, customer service and process engineering.
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