Chief /Carrier Refrigeration has become the leading supplier of cold-storage units, thanks to the high quality of this French corporation's products and services. The complexity of the company's operations and the specific nature of its customers' requirements illuminated the need for an interactive selling and product configuration solution that would automate the inquiry-to-order process.

The deployment of the Cincom Acquire Guided Selling and Product Configurator helped them realize a savings of $450,000 annually, due to a 50% reduction in quotation errors.