One of the largest workers’ compensation providers in California and Florida invests extensively in technology in order to improve its claims management efficiency. When it came time to upgrade its document automation system, it wanted nothing less than a state-of-the-art solution.

After creating a 121-point evaluation matrix and a rigorous Proof of Concept, the company began investigating solutions for automatically generating policies, claims forms, endorsements and other material as needed based on different state requirements. Their final choice was Cincom Document Solutions.

Cincom’s solution allowed the provider to reduce document costs, improve response time and better fulfill their business goal – getting claimants back to health and back to work.