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AD/Advantage
Automate each phase of the application development life, from analysis and design through implementation and maintenance.
Cincom Data Analytics
Analyze customer data for behavior patterns, content and campaign relevance and better channel management.
Cincom Smalltalk
An easy-to-learn and easy-to-use object-oriented development tool for producing applications that are instantly portable across platforms.
CinDoc
Capture, process, archive, retrieve, update, and view documents and information files-regardless of file type.
Contact Center Management
Inbound and outbound customer communications over multiple channels to improve the quality and timeliness of interactions for greater customer loyalty and less customer churn.
CONTROL
Provides a full enterprise system of controls for manufacturers of complex products.
Data Access and Integration
Speed up and simplify data access and the integration of data - from a variety of data sources.
Data Cache
A virtual, real-time copy of your data for querying and analyzing purposes, without overloading your transactional systems.
Encompass
Encompass is now Synchrony Outbound! The line between inbound and outbound contact centers is blurring as organizations strive to optimize productivity and agent skills. In response, Cincom has merged the functionality of two of its award-winning contact center solutions: Encompass and Synchrony.
Enterprise Management
Proactive collaboration, communication and control in a real-time, event-driven environment that provides the strategic platform to improve operational effectiveness.
Enterprise Application Integration
Define events across the enterprise and create an event-enabled, real-time environment where each activity can then be assigned the necessary transactions and applications needed to cause future events to occur.
Environ
Integrate diverse manufacturing applications and make real-time management decisions affecting your internal resources, external suppliers, customers, and other partner participants.
Individual Customer Profitability
Identify most profitable customers or less profitable ones with high profit potential and offer products and services relevant to their lives.
intelligent Document Solutions
Create, manage and deliver personalized business documents via multiple channels, including mail, e-mail, web, fax, pdf and wireless.
MANTIS
Rapid application development, testing and implementation, including prototyping features for efficient system design and provide top performance in the production environment.
Priority
An ERP solution that supports the complete business process of SME's through a single system.
Quote-to-Order for Manufacturers
Intelligent advice and guidance at the point of customer interaction through the capture and deployment of sales progress across all channels.
Personalized Customer Communications
A set of multi-function applications designed to work independently, or in unison, to provide comprehensive, flexible customer communications.
Sales and Marketing for Financial Services
Cincom's Financial Solutions group provides solutions for the Sales and Marketing divisions of banks and insurance companies.
Single View of Customer
Transparent access to any enterprise application and back-end system to provide a complete view of your customer that can strengthen every customer relationship.
Socrates
Capture expert knowledge in a rules-based system that can then be used by non-experts for increased efficiency.
SUPRA Server PDM
A hierarchical, interactive with advanced features for control of data resources and increased programming productivity.
SUPRA Server SQL
ANSI-compliant relational database for integrating mainframe with departmental client/server systems.
Synchrony
A fully integrated inbound and outbound contact center with a unified agent desktop to enhance customer relationships and optimize agent and user efficiency.
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