Four Keys to Great Software Value
Cincom delivers value by treating our customers how we want to be treated. We don’t bill excessively beyond the costs of our strategic software. We’ve refined our implementation process to deliver the highest return for you. We study your business to control costs and deliver value and are continuously refining our business.
After 42 years in the software business, Cincom has identified four specific areas that have been critical to our success and enabling us to deliver the most value for you, our customers.
1. Cincom Methodology – Your Processes, Your Solution
Through experience, Cincom has developed an efficient and proven approach to learn your business and develop a solution specific to your requirements. The result optimizes your processes, not ours. Other “leading” technology vendors force you to adapt your successful methods to their software. When everyone uses the same processes, no advantage is gained. Cincom solutions give you advantage and differentiate your company from your competitors.
“Cincom was one of a very few companies that could even meet our criteria, and is, by far, the most flexible and intuitive we saw.” – Randy Wissinger, VP of Finance, Dayton Progress
2. Cincom Solution – Simplicity Yields Flexibility
Cincom is committed to simplifying the management of complex business processes, not adding to the complexity. Simplicity is accomplished only by the best development team—from marketers who analyze customer needs, to product managers who shape the vision and programmers who write and test the software. We adhere to the credo that simplicity ensures that we deliver technologies that meet customer needs more rapidly with higher quality, and at less cost.
“Cincom has a good reputation for migrating systems through the various platforms.” – Bill Puckett, Information Support Services Bureau Chief, Ohio Department of Transportation
3. Cincom Financial – Private and Diversified Strength
Cincom has generated over $4 billion of revenues worldwide. Cincom’s revenue stream is:
• Geographically diverse – 60% of our income originates outside the US.
• Consistent and predictable – More than 50% of our revenues are recurring from our client base (one of the highest percentages in the information technology industry).
As a privately held company, Cincom maintains a level of confidentiality. We also realize that some occasions require more information. To request more financial information, contact Donna Burns at 513-612-2300, or dburns@cincom.com.
4. Cincom Relationships – Long Lasting and Worldwide
Cincom serves thousands of clients on six continents—many for more than 20 years. These clients verify that they find something even more important than our software expertise—our committed people who deliver on their promises.
“Cincom has always been honest with us. That’s the key to the relationship.” – Dick Pearse, Information Systems Manager, The Trane Company
“Cincom is always supportive and very quick. We have a good relationship and we intend to keep it that way.” – Graham Lilley, MIS Manager, Martin-Baker
“It’s obvious that Cincom cares about its relationship with us.” – Bob Palmer, Vice-President of Information Technologies, Lenox
Leading analyst firms such as Gartner, AMR and Doculabs as well as strategic partners such as Fujitsu Consulting, have recommended Cincom to their clients. Many have become Cincom clients.
