MTL Insurance Uses Cincom Services to Make a Good Choice Even Better
MTL chose Cincom’s Document Solutions to replace the three disparate document systems they were previously using with one central system for automated document creation. The foremost challenge was to facilitate the setup of the new system, including the prompt handling of complex issues, while enabling the document developers to be productive on the new system prior to the Phase One deadline.
MTL contracted Cincom Professional Services to provide installation, training and mentoring services, as well as enhancements such as an Exit Program for MTL, that enable them to efficiently access data from their database. With the assistance of the Cincom Services team, MTL was able to meet its targeted Phase One production schedule.